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Williamson Cadillac - Service Center

Miami, FL

4.7
2,715 Reviews

2,715 Reviews of Williamson Cadillac - Service Center

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October 06, 2020

Oil change, fluids and tire rotation. Mechanic placed dirty hands on front passenger beige seat and left grease stains there, I called Mr Alfonso Robleto and notified him. More

by Paco56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Oct 06, 2020 -

Williamson Cadillac responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 03, 2020

Awesome team to work with, great alignment between the service team and the sales team. The waiting area is clean and comfy, snacks are appreciated, More

by Jesus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Carbonell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Williamson Cadillac responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 02, 2020

It’s people that make an operation good or bad. Not the buildings not the furniture not the equipment on their own. The first impression is the sales person that greeds the customer. It is hard to remember More

by TSITSEKLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Gonzalez, Carlos Gomara, Eddie DeArmas, Mickey Barrios, Skip Moosang
Oct 06, 2020 -

Williamson Cadillac responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 02, 2020

Like always great customer service and great rentals service the body shop keep you updated on what they are working on and waiting for parts More

by Msgely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Williamson Cadillac responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 02, 2020

The service was excellent. Alfonso Robledo was in charge of my case and he was very efficient and corteus. The job was done on time and everything went very smooth. Thank you More

by LORETTASUSI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Williamson Cadillac responded

Thank you for taking the time to write this review. We are pleased to hear that Alfonso was able to provide an efficient and overall positive experience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 02, 2020

For years I’ve been coming to this dealership because of their honesty, compassion and professionalism. Benny in sales and Tony in services are the best! We are very pleased 😀 More

by Marta Fondon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benny Ledesma
Oct 06, 2020 -

Williamson Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 01, 2020

Carmen was excellent. She was polite, friendlyAnd very Carmen was excellent. She was polite, friendly And very helpful. She goes the extra mile to help. Thank You for having people like Carmen. A+++ More

by JBARRO1217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Williamson Cadillac responded

At Williamson Cadillac, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 01, 2020

The service writer was fantastic. Everyone was very polite. What I didn't like was it took a week to do a service and a minor repair. I appreciate the loaner car, but if I was paying for a rental I w More

by REO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Skip Moosang
Nov 03, 2020 -

Williamson Cadillac responded

Thank you for this information. We appreciate your business.

October 01, 2020

Best service in town. Outstanding treatment from my service advisor Tony and the car loaner department Edgar. Fast service and very professional team. Very happy with Williamson. More

by BUTTERFLY6510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Williamson Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 01, 2020

Service Department is outstanding. It continues, year after year, to be timely, friendly, and professional. It’s the primary reason we continue to buy Cadillac. More

by RSTONE7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mickey Barrios
Oct 05, 2020 -

Williamson Cadillac responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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