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Williamson Cadillac - Service Center

Miami, FL

4.7
2,715 Reviews

2,715 Reviews of Williamson Cadillac - Service Center

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October 13, 2020

The staff are very friendly the only bad thing is that they take a lot of time to do the oil change but so far they do it good More

by angiegiordani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Williamson Cadillac responded

Angie, thank you for the feedback! We are happy to hear about your positive experience at Williamson Cadillac, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 12, 2020

Service advisor Carlos Gomara with excellent service as usual! Took care of my issue and I didn’t to leave my car at the dealership! More

by CGUERRERO111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Oct 14, 2020 -

Williamson Cadillac responded

Thank you for your great review! We're glad to have Carlos on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 10, 2020

Fast and profesional service. What else can I say aaaaaaaaaaaaaaaa aaaaaaaaaa asaaaaa aaaaaaaaaa aaaaaaaaa aaaaaaaaaaaq aaaa aaaa as as as as as as as as More

by BUCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Barrios
Oct 13, 2020 -

Williamson Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 09, 2020

Best service. Friendly staff. Accurate job repair. $165.00 an hour is too expensive. Very clean facilities. Beautifull dream cars. Excellent location.The parts department very professional More

by Edgard Hurtado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Williamson Cadillac responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 09, 2020

Great staff, in top of everything and very nice with the customers. The salesperson was great and also the Manager Benny. Would definitely recommend this dealer to everyone. More

by MARIO.GARCIA101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beny Ledesma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie DeArmas
Oct 13, 2020 -

Williamson Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 08, 2020

They always treat me wonderful as if I'm there only customer. I have been a customer since 2008. I have never had one complaint Which is amazing because I am female we can complain about anything lol. More

by AMYJOBRAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie DeArmas, Mickey Barrios, Skip Moosang
Oct 09, 2020 -

Williamson Cadillac responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 07, 2020

Excellent service as always has been our experience with Williamson Cadillac. 20 stars to our Rep Alfonso Robleto who made us feel like VIP’s! You are lucky to have him on your team! Thank you! More

by ANAFERNANDEZ53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Oct 09, 2020 -

Williamson Cadillac responded

Hi Ana and thanks for the great feedback! We're very happy that Alfonso was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

Oct 09, 2020 -

ANAFERNANDEZ53 responded

Thank you Jeff! Glad you received our feedback! Honor to whom honor is deserved! We bought our first Cadillac in Miami from you about 3 decades ago, and also our latest! Thank you for such a well-oiled place so welcoming! 🌟🌟🌟🌟🌟

October 07, 2020

It's a great place, very friendly staff. This is my third escalade and i would never think of taking somewhere else. I recommend your dealership to anyone who's looking for a cadillac. More

by jcalderin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Williamson Cadillac responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 07, 2020

My experience at Williamson has always been 5 star. In particular my service manager Richard Loero is exceptional. He understands the vehicle and is meticulous with the service he provides. Cadillac is lu More

by Robert Chalmers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Williamson Cadillac responded

Thank you for your great review, Robert! We're glad to have Richard on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 07, 2020

Scheduling was very easy. Did not have to wait to be serviced. Richard was wonderful as usual. Waiting area is comfortable and Covid ready. Refreshments and coffee very very nice. Maintenance Servic More

by MLEDESMA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Williamson Cadillac responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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