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Williamson Cadillac - Service Center

Miami, FL

4.7
2,715 Reviews

2,715 Reviews of Williamson Cadillac - Service Center

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October 20, 2020

Great service , Gomara C ,great always available and willing to help with any kind of service problems rapid and precise on service and diagnosis, thanks carlos More

by Cesararodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Oct 20, 2020 -

Williamson Cadillac responded

We really appreciate your feedback We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 20, 2020

Excellent service replaced battery at my home. Came right away. I had a dead battery and needed it replaced. Called number on card on my keychain More

by DONNA.SHALALA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont know name battery only
Oct 22, 2020 -

Williamson Cadillac responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 19, 2020

Excelente unbeatable. ThanksWill return for purchase Excelente unbeatable. Thanks Will return for purchase and service. From Mike McKensson, Juan Santos, Ángel González and all the dealership team f More

by JROSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Where is unbeatable Mike McKensson , Angel Gonzalez
Oct 20, 2020 -

Williamson Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 18, 2020

AWSOME In every way. From sales with Guillermo Farinas, Benny Ledesma management, and Alfonso Robleta In-service. Very professional, efficient and most important honest. I would definitely recommend this d More

by CUBAMICUBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Farinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beny Ledesma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfonso Robleto Service
Oct 20, 2020 -

Williamson Cadillac responded

We really appreciate your feedback We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 17, 2020

Great service. Prompt and courteous. Would highly recommend. Been doing business for 14 years. Never disappointed! You’ve got my business without reservations. Thanks again More

by bgranfam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2020 -

Williamson Cadillac responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 15, 2020

People here are always very polite and friendly. I took a star off because my problem wasn't rectified. Came in for an oil change and to fix my AC control circulation light. Well, at night the light still is More

by User-e4d338d771
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Oct 19, 2020 -

Williamson Cadillac responded

Marlon, thank you for the feedback! We are happy to hear about your positive experience at Williamson Cadillac, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 15, 2020

Great job! Service agent was extremely courteous and helpful. It took less than two hours to complete the job and the ambiance was great. Thanks! More

by YUSLEYS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Williamson Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 15, 2020

I always was very please by the services they rendered to my car. Tony Martinez is my service advisor he is very dedicated person and very professional service More

by LUISAZVALDES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Williamson Cadillac responded

Luis, thank you for the awesome feedback! You're right, Tony is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 15, 2020

Everything was done in a friendly and professional atmosphere. My only complaint is that when the mechanic reset the % of oil to read 100% he set it to read in metric. It took me some time when I go More

by EFARRELL13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Williamson Cadillac responded

We really appreciate your feedback We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 14, 2020

I always give great reviews for this dealership as I have always received great service. However, this visit was not. I was forgotten about. No one called me when my car was ready and they closed the serv More

by erickadri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Oct 14, 2020 -

Williamson Cadillac responded

We apologize for the confusion you experienced on your recent service visit. Thank You for bringing it to our attention so we can improve our processes here at the dealership. We appreciate your business and look forward to seeing you in the future.

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