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Williamson Cadillac - Service Center

Miami, FL

4.7
3,175 Reviews

3,175 Reviews of Williamson Cadillac - Service Center

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November 04, 2021

Very courteous, fast and friendly service. They really try to address the customer’s needs. More

by DAWSONBOOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skip Moosang
Nov 08, 2021 -

Williamson Cadillac responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 03, 2021

Excelente service from both the service advisor to the technician that help with my car. More

by Michaelleolopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Williamson Cadillac responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 03, 2021

As a non-customer, I fully expected to be treated as a walk-in.. what I did not expect was to be treated like royalty and that’s what I got so helpful so nice! No wonder that they are rated so highly… a More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Williamson Cadillac responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 02, 2021

Customer service was very well explicit. Everything was detailed. I didn’t have to wait long either. More

by wjohn0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Williamson Cadillac responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 02, 2021

In a world where parts are hard to come by and time is of the essence, Williamson has delivered as promised. More

by Hectsil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Williamson Cadillac responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 01, 2021

Very helpful roadside service. Save me a trip to the dealership.Thank you to my service manager and the roadside service Manny, More

by Marijay6526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Williamson Cadillac responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 01, 2021

Excellent as usual , tony Martinez very kind and professional,,the best dealer,,thank you for everything.. More

by Lucy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Williamson Cadillac responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 01, 2021

Brought my truck into Carlos. Said it would take a week to fix. No contact from Carlos at all. I suddenly get a TEXT message saying the truck is ready after 4 weeks. 2 issues with the truck were not addre More

by Jalmis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos Gomara
Nov 03, 2021 -

Williamson Cadillac responded

I appreciate the opportunity to hear more about your recent visit to our dealership. Our customers are our top priority, and we strive for satisfaction. If you are feeling as if your vehicle’s needs were not met, then it is apparent we fell short of our customer service goal. Please contact me at your earliest convenience as I would like to further discuss your visit. I look forward to the opportunity to speak with you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

Nov 03, 2021 -

Jalmis responded

Contact me. My Hummer is still there with Mike Valladares now. He has my number

November 01, 2021

Excelente atención al cliente. Buen confort y calidad del local. Me encanto el servicio. 100 por ciento recomendado. More

by Denisse
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
La señora del café , muy atenta , Carlos Gomara
Nov 03, 2021 -

Williamson Cadillac responded

¡Sus excelentes comentarios realmente nos alegraron el día! ¡Le agradecemos por adelantado por compartir su experiencia con otros! Si alguna vez necesita algo en el futuro, no dude en contactarnos. ¡Cuídese! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 01, 2021

I have been with Williamson for 9 years, excellent, courteous service, Skip is excellent and knowledgeable, great dealer More

by AABMD2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Nov 03, 2021 -

Williamson Cadillac responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

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