Williamson Cadillac - Service Center

Loose battery cable connection issue that was remedied easily. However, taking a look at the car took 1 1/2 day. easily. However, taking a look at the car took 1 1/2 day. More

The service I received was excellent! I highly recommend Williamson. They are professional, courteous, and do great work! Williamson. They are professional, courteous, and do great work! More

Good service! Carlos took prompt care and sent the car for repairs quckly to replace the buttons on the air conditioning unit, which had fallen off. for repairs quckly to replace the buttons on the air conditioning unit, which had fallen off. More

You drop of your car and then no one informs you what’s wrong with the car not that’s it’s ready. When you pick your car up the cashier is beyond rude and avoids looking at you. Doesn’t communicate throws wrong with the car not that’s it’s ready. When you pick your car up the cashier is beyond rude and avoids looking at you. Doesn’t communicate throws papers around and you’re standing there guessing if she’s speaking to you or someone else. More

They work with you on any issue and you can get a rental or loaner anytime. Nothing like Lorenzo Cadillac...🤮 or loaner anytime. Nothing like Lorenzo Cadillac...🤮 More

VERY Dissatisfied!I purchased 'brand new' air springs, VERY Dissatisfied! I purchased 'brand new' air springs, from a major parts supplier. My neighbor, a mechanic, installed them. The air springs woul VERY Dissatisfied! I purchased 'brand new' air springs, from a major parts supplier. My neighbor, a mechanic, installed them. The air springs would NOT fill up with air. I called the parts supplier. They advised me that: "...(they) did have defective fixtures in some of those units..." They sent me 'new fixtures'. The ONLY reason that I went to a Dealer, was because I was told: "You need to take it to a Dealer. They are the only ones who have the scanning equipment needed, to reset the SENSORS." Upon arrival at WILLIAMSON's Service Drive, I spoke with ERIK. I advised ERIK that the 'fixtures', on the air springs, needed to be replaced. They weren't allowing the air springs, to fill with air. I explained to him what the parts supplier told me, and I gave ERIK the two 'brand new' fixtures. He told me to: "Just put them in the cup holder." I waited for over three hours. Then, ERIK advised me that they had "fixed the problem". When they brought out my truck, it looked as if it was repaired. Although, I noticed that the 'new fixtures' that I had brought, were STILL in the cup holder, (where ERIK told me to put them; originally.) I drove around for about 10 minutes, parked... and went into the Post Office. When I got out from the PO, the air springs were... 'completely' out of air. (Just as they were 'before' I brought my truck to WILLIAMSON's.) I immediately called ERIK and told him about the situation. He told me to bring the truck back to them, ...when I could. Bottom Line: I'm VERY Dissatisfied. I have been worrying about WHAT EXACTLY... 'DID' ...THEY DO? I have called ERIK 'six times'. (I only left 'three messages'), but he has YET to return ANY of my calls!! And I'm supposed to go back there? Repair Order #: 542256 States: "AIR TUBE LOOSE ON AIR SPRING SECURED BEST POSSIBLE" More

I had a great experience with my service writer Erick. He was on top of everything. was on top of everything. More

Excelente servicio muy cordiales y sobre todo se ciente como familia cuando uno llega lo recomiendo al 100. como familia cuando uno llega lo recomiendo al 100. More

Always a pleasant experience. Never have to worry that the job is done write. Thanks the job is done write. Thanks More

They were very attentive and professional. It was a great experience and I will go back to them again for service. experience and I will go back to them again for service. More