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Williamson Cadillac - Service Center

Miami, FL

4.7
3,174 Reviews
Call Service Center (305) 670-7100

3,174 Reviews of Williamson Cadillac - Service Center

Sort by
January 08, 2022

I have been using this dealer for over ten years for purchase of my Escalades . They have done a very good job on trying to Keene happy and satisfied. More

by RV7915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
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Jan 11, 2022 -

Williamson Cadillac responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 08, 2022

Great dealer. Everyone is always happy to assist you and have a smile on their face More

by Sobe98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2022 -

Williamson Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 07, 2022

Dealership is very good. But really its the person you work with. Carmen is my sales person and she is honest, caring and you can tell she loves what she does and proud of the company she represents More

by julieavila26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2022 -

Williamson Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 05, 2022

Excellent customer service. Both sales and service staff are very knowledgeable and helpful. Always a pleasant experience. Keep up the great work! More

by Julio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yorny Fundora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beny Ledesma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2022 -

Williamson Cadillac responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 05, 2022

When I got there they were waiting for me. I was very pleased how they explained everything to me! More

by GOEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Report | Print
Jan 07, 2022 -

Williamson Cadillac responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 04, 2022

Very reliable and helpful service, the best experience I’ve encountered in service for my car. More

by Alejandroalbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
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Jan 06, 2022 -

Williamson Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 04, 2022

The dealer and the entire operation is half xxx sorry the worst I have ever seen the is nothing luxury about this dealer after my 4 Cadillac I should know fail in every thing all around f More

by RALPH24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sorry xxx xxxx
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Dec 20, 2021 -

Williamson Cadillac responded

Your comments have been received.

Dec 20, 2021 -

RALPH24 responded

This was the dealer respondes what else is there to say !!!! Dear RAFAEL PEREZ-BORROTO, Your comments have been received. We hope you are more satisfied at the next dealership you choose. Sincerely, Lissette Tavares Customer Experience Williamson lissettet@wagmiami.com 3056707105

Dec 20, 2021 -

RALPH24 responded

This was u respond this morning what else's is there to be said u have made your statement also my car is back at u dealer today just get it right !!!!RAFAEL PEREZ-BORROTO, Your comments have been received. We hope you are more satisfied at the next dealership you choose. Sincerely, Lissette Tavares Customer Experience Williamson lissettet@wagmiami.com 3056707105

January 03, 2022

I went to the dealer and the sales rep give me the best service.very happy with the recomendetiob More

by Yaima-laflaki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Velazquez
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Jan 06, 2022 -

Williamson Cadillac responded

Thank you so much for this excellent feedback. We are happy to hear that our team worked hard enough to make your experience enjoyable. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 03, 2022

Service advisor is not on top of things. They do not communicate to me but a few times each month. More

by Deez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carmen Alicea
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rolando (Roli)
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Jan 04, 2022 -

Williamson Cadillac responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 03, 2022

Outstanding Prompt service. They were able to find me a Loaner vehicle during these difficult times More

by LEODOMINGUEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Report | Print
Jan 06, 2022 -

Williamson Cadillac responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

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