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Williamson Cadillac - Service Center

Miami, FL

4.7
3,174 Reviews
Call Service Center (305) 670-7100

3,174 Reviews of Williamson Cadillac - Service Center

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January 15, 2022

Always good courteous and professional service at a fair price. Service advisor Mike McKesson always keeps me informed of the work being performed. More

by YERBARK
Recommend Dealer
Yes
Employees Worked With
Mike McKesson
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Jan 19, 2022 -

Williamson Cadillac responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 14, 2022

John Varela is always outstanding, as are the others in the service department. A great experience. More

by smullane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2022 -

Williamson Cadillac responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 14, 2022

Waited 6 weeks to get car back. Then it was returned Waited 6 weeks to get car back. Then it was returned filthy dirty Shameful and bad experience More

by DEBRADEUTCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2022 -

Williamson Cadillac responded

We are very disturbed to hear this. Please, if you haven't already, contact us so we can make arrangements to properly clean your car for you. Thank you for your business Juan Santos Service Director juans@wagmiami.com

January 14, 2022

I received a very good service from the person who attended me in the dealer More

by MEP2137
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
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Jan 19, 2022 -

Williamson Cadillac responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 13, 2022

Excellent staff, very knowledgeable, caring, fast service. Answered all my questions regarding my vehicle issues More

by Ana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2022 -

Williamson Cadillac responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 13, 2022

The best support! Juan was very polite and patient during the sale process. Highly recommend More

by ROBSONALPHA
Price
Recommend Dealer
Yes
Employees Worked With
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2022 -

Williamson Cadillac responded

Thank you for taking the time to write this review. We are pleased to hear that Juan was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 13, 2022

Service is always good at this dealership. Everyone one is helpful, the place is clean and they have food and drinks. More

by CASTRO3553
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
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Jan 18, 2022 -

Williamson Cadillac responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to be of service to you again in the future. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 11, 2022

Customer service is so much part of this service dept. It is absolutely AMAZING! Everyone is part of a very proud group! Impressive! More

by MRT01748
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
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Jan 13, 2022 -

Williamson Cadillac responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 10, 2022

Service was excellent. Skip was attentive to all details. Car ran like new upon completion of the service. More

by Ricardo Forbes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Penn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2022 -

Williamson Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 08, 2022

The we’re very friendly an helpful time to repair our car was fast car came out clean More

by hogriderti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Report | Print
Jan 11, 2022 -

Williamson Cadillac responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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