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Williamson Cadillac - Service Center

Miami, FL

4.7
3,132 Reviews
Call Service Center (305) 670-7100

3,132 Reviews of Williamson Cadillac - Service Center

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June 22, 2022

This my second time coming for the same problem. I hope that this is resolved More

by YOUNG_BILLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2022 -

Williamson Cadillac responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 22, 2022

Great service manager always being helpful and professional, Mike Mckesson goes above and beyond his duties More

by BERNARDO.E.PEREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McKesson
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Jun 24, 2022 -

Williamson Cadillac responded

Bernardo, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Mike went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 20, 2022

The service department is professional, friendly, and knowledgeable. Appointments are kept in a timely manner. More

by RSTONE9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2022 -

Williamson Cadillac responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 20, 2022

Great staff. They took us in on appt time, out on projected time. Thank you More

by MICHAEL.MAYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beny Ledesma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike McKesson
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Jun 22, 2022 -

Williamson Cadillac responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 19, 2022

Easy for appointments Very nice employees all around Relatively fast services considering the amount of clients! Very satisfied More

by jetlagfl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Report | Print
Jun 22, 2022 -

Williamson Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 16, 2022

Luis, the sales person and Alfonso my adviser are spectaculars. They help me and guide me anytime I need help. I am very satisfied to count with a company that offers a great service to their clients More

by maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Sanchez, Alfonso Robleto
Report | Print
Jun 21, 2022 -

Williamson Cadillac responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 15, 2022

You have to make an appointment just to bring your vehicle in and then it sits there for 8 more days before they even look at it. They did not fix one of the issues I brought it in for even though the More

by LDMIABCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Mckesson
Report | Print
Jun 16, 2022 -

Williamson Cadillac responded

I appreciate learning about your recent service with us. I strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 15, 2022

Is always a pleasure to do business with Alfonzo. Is very easy to work with it very professional a knowledge. More

by Daniselm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Report | Print
Jun 17, 2022 -

Williamson Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 14, 2022

El mejor servico de post venta y service de taller lo recomiendo 100% en especial el señor Alfonso el mejor More

by THAISMPERNIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfonso Robleto
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Jun 16, 2022 -

Williamson Cadillac responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 14, 2022

We have an older car, 20 years, always able to provide the service and parts our Envoy needs. Always pleasant and professional assistance. Only the towing via roadside was quite delayed. More

by CMTW48
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic named George, Carlos Gomara
Report | Print
Jun 16, 2022 -

Williamson Cadillac responded

Thank you for this review! I really appreciate your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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