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Williamson Cadillac - Service Center

Miami, FL

4.7
3,110 Reviews

3,110 Reviews of Williamson Cadillac - Service Center

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November 11, 2022

Love my sales person Carmen. She is very attentive. She shows she really cares if rd you More

by ginasanandres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Williamson Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 11, 2022

Good service and attention to customers,with a nice waiting lounge and goodie’s with coffee More

by Isabel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Williamson Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 10, 2022

The service center is a complete disaster. Just for a diagnosis 1-2 weeks . No loaner vehicles available. More

by og
Recommend Dealer
No
Employees Worked With
Yair is the only person that deserves a raise. Help me and went above and beyond in customer service.
Nov 15, 2022 -

Williamson Cadillac responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 10, 2022

First time having my truck serviced at Williamson - very nice dealership. Oil change was completed while I waited. More

by wetmorej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Williamson Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 05, 2022

This is the second time I had to take my Enclave in due to a squeaky sound in the wheels. The problem still persists. More

by Henry Garcia
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Williamson Cadillac responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 05, 2022

Estoy muy satisfecha con el servicio que siempre me dan en el dealer. Ninguna queja hasta el momento. More

by sissysanchez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No recuerdo los nombres
Nov 08, 2022 -

Williamson Cadillac responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 04, 2022

Service has always been great at Williamson, but this time around the turnaround time was 2 weeks. More

by mhernandez25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Williamson Cadillac responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 03, 2022

It was a very good experience. Job very well done! All my needs were met. Rolando is an excellent manager. Mr. Garrido did serve my needs. He accommodated me and provided me with a More

by COOLZORRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Y Garrido, Guillermo Farinas , Alvaro Jimenez
Nov 07, 2022 -

Williamson Cadillac responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 02, 2022

The very best dealership in the USA with the best customer service in the USA More

by MICHAELBELO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Williamson Cadillac responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 01, 2022

Service provided corrected the various conditions needed to be repaired with a detailed explanation to my complete satisfaction. More

by EMILB2951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Williamson Cadillac responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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