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Williamson Cadillac - Service Center

Miami, FL

4.7
3,109 Reviews
Call Service Center (305) 670-7100

3,109 Reviews of Williamson Cadillac - Service Center

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December 09, 2022

Very knowledgeable, taking the time to care about doing excellent service and never saying no More

by SGMCCAIN07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2022 -

Williamson Cadillac responded

Thank you for taking the time to write this fantastic review! Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 09, 2022

Very satisfied with the work on my car & excellent customer interaction with the service department. More

by Graziella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yair Garrido *****
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Dec 13, 2022 -

Williamson Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 09, 2022

Was a great service! Very nice people. Good with the information. I very recommend th place More

by asesino63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2022 -

Williamson Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 08, 2022

The service personnel were courteous, knowledgeable and professional in taking care of my service in a timely and professional manner! More

by ericpeterson62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2022 -

Williamson Cadillac responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

Dec 09, 2022 -

ericpeterson62 responded

Thank you no other thank you!

December 08, 2022

Very responsive. They get the car in and out when they promise with a completed job! More

by yvonnejohnsonphillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2022 -

Williamson Cadillac responded

Thank you for sharing your feedback! Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 07, 2022

Loved the customer service they provided. They where on time provided me with a car wash and great coffee. More

by RONMACHADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Reyno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gomara, Skip Moosang
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Dec 09, 2022 -

Williamson Cadillac responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 07, 2022

Great experience every time I go! I’ve been dealing with Carlos Gomara and he is amazing. Always in a good mood and ready to help. Keeps up with communication and whatever I need. More

by Freddy Medina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
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Dec 08, 2022 -

Williamson Cadillac responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 07, 2022

Fast, friendly service. Short wait time in comfortable lounge.east drop off and pick up More

by josetilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2022 -

josetilly responded

Excellent experience

December 07, 2022

Great customer service experience, very professional and they strive to deliver a comprehensive relationship with customers. More

by MJBARROS1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
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Dec 09, 2022 -

Williamson Cadillac responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 07, 2022

Not enough service writers when I brought car in, waited tooooo long. Very slow process writing up More

by Sitto P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie Haeffner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t remember who finally helped me
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Dec 09, 2022 -

Williamson Cadillac responded

Sitto, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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