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Williamson Cadillac - Service Center

Miami, FL

4.7
3,110 Reviews

3,110 Reviews of Williamson Cadillac - Service Center

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February 22, 2023

It was my first time getting my car serviced at this location and I was impressed by the smooth process, from beginning to end. More

by Galano.jeannette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier
Feb 24, 2023 -

Williamson Cadillac responded

Galano, thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 22, 2023

Have had Buicks for a few years and am always happy with the service although it has become less easy to get in for Service More

by GREENRALPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Williamson Cadillac responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 21, 2023

The staff is Professional, the dealership itself is clean and well laid out. I love the service dept perks...coffee, Pastries, refreshments. They make you feel very comfortable there More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Feb 23, 2023 -

Williamson Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 20, 2023

The over all service was great. Very helpful A +A+A+A+A +A + A More

by luxmarmanagement
Recommend Dealer
Yes
Employees Worked With
Luis Carbonell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jermaine Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Williamson Cadillac responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 19, 2023

Amazing service ,I will recommend thi dealer nice people questions answered and quick service excellent T More

by JORGE65LEON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike McKesson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yair Garrido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Williamson Cadillac responded

Jorge, thank you for sharing this great feedback with us. I feel our service department is what makes Williamson Cadillac special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 19, 2023

It is a good dealership as long as there is more accountability for the services staff and more overseen by the supervisor on them. More

by mrrezaie1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Varela
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Williamson Cadillac responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

Feb 22, 2023 -

mrrezaie1010 responded

Hi Mr. Rogers. I spoke to you the same day and expressed my frustration regarding unscheduled four hours wait. Your respond was that I will talk to my staff so in the future they have a better communication with the clients. I believe, I should be compensated for my time. Thank you for your concern and allowing me to discuss this issue with you.

February 19, 2023

They did a great job and completed everything on a timely manner Excellent communication throughout the visit More

by rodrigun151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McKesson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Williamson Cadillac responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 18, 2023

Muy profesionales ,la atención muy buena y muy rápido el servicio,gracias por su atención More

by CARLOSRIZO2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Valladares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Williamson Cadillac responded

Muchas gracias, que tenga un día exelente! Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 15, 2023

Great service Very friendly and kind staff Also very attentive to what I needed or any pending questions More

by Nicky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yair Garrido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2023 -

Williamson Cadillac responded

Nicky, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 15, 2023

Everything was taken care in a timely manner. The waiting area is nice and has good pastries, sandwiches and beverages. The advisors are very professional. More

by ZANDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Valladares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2023 -

Williamson Cadillac responded

Zande, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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