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Williamson Cadillac - Service Center

Miami, FL

4.7
3,110 Reviews

3,110 Reviews of Williamson Cadillac - Service Center

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March 19, 2023

When my 🚗 had a malfunction They were there for me! Talk about having your back!! More

by Edjoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Alicea
4.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Lacayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Williamson Cadillac responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 19, 2023

Service good but still waiting for sensors chips supposed to be with the car a year and half ago More

by FMAGALY39
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Mar 21, 2023 -

Williamson Cadillac responded

I appreciate you for letting others know about your experience! If you have any questions, please don't hesitate to contact me. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 18, 2023

Great personnel who stand ready to meet your every need. They were friendly and cheerful which meant a lot especially for an out of towner like me. More

by jry0712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Williamson Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 15, 2023

Carmen was phenomenal. She was reliable, was in constant communication, a problem solver when there was a substantial issue, and moreover, Carmen was professional. More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Lacayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

JD responded

Great customer service!

March 15, 2023

The staff was great. The tuxedos are a nice touch. But the flip flops have to go. More

by ewill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Reyno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike McKesson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Valladares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Mundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fede Prudhomme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skip Moosang
Mar 16, 2023 -

Williamson Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 15, 2023

I had a great experience. My service advisor was excellent and helpful. The transition from my car to the loaner was seamless. I drove all the way down from aventura to get my More

by richard3chefs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Williamson Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 14, 2023

Very serious and responsible when they fix the car . They do everything to get the client satisfaction. More

by MILKA.DUNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Williamson Cadillac responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I am ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 14, 2023

Nice treatment and very fast solution, but to much time loosed while my car was finding there. Amazingly, the bill gave to me belong to a Yukon, not my car. I think better work organization is needed. Sor More

by CONTNETWORK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Williamson Cadillac responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 14, 2023

Awesome experience from start to finish. Ronnie Peoples was incredible. He knew what we wanted and he delivered. More

by ANNEMARIEPEREZ19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Williamson Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 11, 2023

Had a stubborn transmission leak that they never gave up on repairing. Eventually requiring a new transmission (under warrantee). Also did a fantastic job on a new set of tires for my truck. Price was compa More

by rrs4218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Williamson Cadillac responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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