3,122 Reviews of Williamson Cadillac - Service Center
Went in for an oil change and after the lane change alert and blind zone alert stopped working. Been back four times and still doesn’t work. My car was there for one week at one point. So disappointed. and blind zone alert stopped working. Been back four times and still doesn’t work. My car was there for one week at one point. So disappointed. More
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Good I’m like very nice and he help me a lot thanks for your help your help More
Williamson’s is a spectacular dealership with customer service that resets the bar on what is possible to make the customer experience comfortable and efficient…Carlos Gomera is amazing - he quickly under service that resets the bar on what is possible to make the customer experience comfortable and efficient…Carlos Gomera is amazing - he quickly understood my issue/urgency pulled over at the side of the road in Miami 700 miles from home, got me in and vehicle diagnosed and fixed in record time so I could make my Pan Am Games Trials and not worry. They even had a concierge that got me a perfect suv rental at a great negotiated dealership rate…amazing. The guys greeting new arrivals were so helpful in the right place at the right time helping me move my gear into and later out of the rental after my Yukon was repaired with new front bearings/brakes. I can’t say enough about the friendly quality service provided…from the amazing huge clean facility to all the services provided with smiles and understanding. They turned what could have been a disaster into an amazing human experience. Thank you Carlos and team. I will never forget what you did for me. Other dealerships should take a lesson from your approach and set up at Williamson’s…you are in a different class. More
Great dealing with Carmen, always helpful and kind. Waiting area is excellent. Great dealership, happy to have leased our Buick. Waiting area is excellent. Great dealership, happy to have leased our Buick. More
Great service, on time, diligence, and professionalism. Highly recommend for your services and sales on 2023 Highly recommend for your services and sales on 2023 More
D whenever I have to take my car in for service. I’m always met with curtesy and kindness. I’m glad to be a Cadillac owner. RCG I’m always met with curtesy and kindness. I’m glad to be a Cadillac owner. RCG More
Great customer service; She is very kind; efficient; knowledgeable and professional every time since she has been helping me. knowledgeable and professional every time since she has been helping me. More
This was my fifth time I came in for my check engine light being on. I was told it needed a fuel pressure regulator which requires removing the gas tank. The problem that I have is that I had the fuel p light being on. I was told it needed a fuel pressure regulator which requires removing the gas tank. The problem that I have is that I had the fuel pump replaced previously even though there wasn’t anything wrong with it. I was going on a trip and just wanted to rule out a problem with it. At the time I said to replace anything pertaining to the fuel system while the tank was out. The fuel hose assembly was changed at that time. I feel as though the labor for the gas tank should of been absorbed by the dealership. I would be happy to pay for the pressure regulator. That would seem fair to me. More
She is awesome great service and attention to detail and customer service on time always happy customer service on time always happy More