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Williamson Cadillac

Miami, FL

4.7
3,246 Reviews
Williamson Cadillac is your premier Cadillac dealer in Miami serving all of South Florida and beyond. We have proudly been owned and operated by the Williamson family for almost 60 years. If you're looking for the most current Cadillac models, make sure you browse through our inventory and then contact us to schedule a test drive. Don't forget to check out our incredible Cadillac lease offers and our great selection of Cadillac Certified Pre-Owned vehicles. Our professional staff members are dedicated to providing a great car dealership experience every time you visit our dealership, whether it's to inquire for a vehicle or to receive regular maintenance for your Cadillac. We're always happy to answer any questions about our inventory or services. Please contact us online or give us a call at (305) 670-7100 today. At Williamson, treating you like family has made us #1
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7815 SW 104th St

Miami, FL

33156

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Showing 3,246 reviews

January 07, 2021

The service member assigned to my vehicle was professional. My dislike was that the dealer had no loaner available. Rental was tiny. Transmission fluid change took one week. More

by Cfonzi12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Williamson Cadillac responded

Thank you for the feedback! We are happy to hear about your positive experience at Williamson, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 07, 2021

The reason we purchase our cars at Williamson is because of the service. Tony Martinez and Carmen Alicea are great. I recently purchased 4 new tires they were not in stock so I told Carmen to order and let More

by LGUARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Williamson Cadillac responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 07, 2021

I thought the process of leaving my car for an oil change took too long about 40 minutes. My service person Carmen however is awesome. Very friendly and helpful. More

by Miamiteeny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Williamson Cadillac responded

Thank you for the feedback! We are happy to hear about your positive experience at Williamson Cadillac, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 07, 2021

Anthony was great! He made me feel welcome and made the process so easy for me. I love my new car and I’m so happy. I will definitely be recommending him to my friends More

by Beatrice C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Williamson Cadillac responded

Beatrice, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 06, 2021

The service department has no notion of what constitutes customer service. Before owning a Cadillac I was a Lexus customer. They do it right. I want a new car and I want to buy American but I want good serv More

by PATBLANCO
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Alberto Fernandez
Jan 07, 2021 -

Williamson Cadillac responded

We are proud of the great reputation our service department has achieved in the Miami community. If you need assistance with a repair to your car please reach out to me personally. Juan Santos Service Manager juans@wagmiami.com

January 06, 2021

Drove from Fort Lauderdale because they had exact model I was looking for. They had everything ready for me. The drive took longer than getting the car. Lol. They were professional and kept there word. C More

by DONTANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

Williamson Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 05, 2021

I recommend Williamson Cadillac service because they treats customers like family, get your car fix and clean your car. Service personal is very nice and take care of of you. More

by CARLOSCUQUI
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mickey Barrios
Jan 05, 2021 -

Williamson Cadillac responded

We cannot thank you enough for your wonderful review of Williamson Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 05, 2021

Went for oil change. You guys need someone to greet your customers as every service rep has there head down and they avoid eye contact More

by GILLI33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Williamson Cadillac responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 02, 2021

I had a great experience. Great customer service. Williamson Cadillac is adhering to CDC COVID-19 prevention guidelines. The Service Department was quick and reliable.q More

by TELISEINGRAHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Barbachan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie Bryant, Jimmy Sabbagh
Jan 05, 2021 -

Williamson Cadillac responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 02, 2021

I was very disappointing with the service. The person assigned to me was rude as well as the one that gave me the loaner. I took in my car because it was not showing the correct gas. An electric problem More

by Yovanna61joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carmen Alicea
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2021 -

Williamson Cadillac responded

We are sorry to hear of your experience on this recent service visit. Please reach out to us to schedule another visit to have your vehicle repaired. Juan Santos Service Manager juans@wagmiami.com

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