Williamson Cadillac

I had never been to the dealership before, when I arrived I was directed to the proper lane to pull my car into. My representative Mike was friendly and professional, and told me that it might take an hour o I was directed to the proper lane to pull my car into. My representative Mike was friendly and professional, and told me that it might take an hour or an hour and a half to finish my oil change. I looked at cars in the dealership while I waited and then found a lovely bench to sit on and wait. When I went back inside within five minutes they called me and told me my car was ready. I was very satisfied and would be happy to go back again for my next service call. More

Everyone did everything that was promised. Car came back clean with all issued fixed Very happy Car came back clean with all issued fixed Very happy More

My service corespondent is nice and he remembers me when I return. He makes sure I am taken care of with ease. The service is remarkable I return. He makes sure I am taken care of with ease. The service is remarkable More

Great place and sales and management are awesome! Service is lightning fast which is great but the downfall is the time it takes to get your car after you pay. It’s ridiculous and in the summer mont Service is lightning fast which is great but the downfall is the time it takes to get your car after you pay. It’s ridiculous and in the summer months awfully hot as you wait in a high traffic on air conditioned or fanned area. More

I was pleased with all aspects of the service and Erik’s communication . The organization of getting in and out was excellent. I also appreciated the ride home after dropping off my vehicle. communication . The organization of getting in and out was excellent. I also appreciated the ride home after dropping off my vehicle. More

Fast response courtesy friendly diligent staff knowledgeable efficient customer quality staff friendly service friendly training staff like family friendly returning cleaned car knowledgeable efficient customer quality staff friendly service friendly training staff like family friendly returning cleaned car More

Tony Martinez, my service advisor, always provides amazing customer service. I know what to expect with regards to costs and time my car will take to be ready. I appreciate his follow-up calls through amazing customer service. I know what to expect with regards to costs and time my car will take to be ready. I appreciate his follow-up calls throughout the time I am without my vehicle. Dealership/service center/loaner reps always provide excellent service. More

Skip was wonderful from start to finish. My car was brought to me very dirty and I was told it was washed. It had bird droppings and was obviously not cleaned. So very surprised and disappoi My car was brought to me very dirty and I was told it was washed. It had bird droppings and was obviously not cleaned. So very surprised and disappointed. Email from Ed Miller I called him as requested and left a message, My call was never returned. Angel from sales called me, not Ed. Don’t ask for a call and not return it. More

I can't believe that I took my car for engine check light on Thursday and it takes a week for just a diagnosis, just a diagnosis. Then gave me a buick encore when I am paying for a DENALI!! I ASSUMING THAT on Thursday and it takes a week for just a diagnosis, just a diagnosis. Then gave me a buick encore when I am paying for a DENALI!! I ASSUMING THAT AFTER THE DIAGNOSIS, I WILL WAIT 2 MORE WEEKS!! This dealer is a mess. More

They pride themselves on service and they do provide great service. My service associate Alfonso Robleto is a great service agent. great service. My service associate Alfonso Robleto is a great service agent. More