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Williamson Cadillac

Miami, FL

4.7
3,238 Reviews
Williamson Cadillac is your premier Cadillac dealer in Miami serving all of South Florida and beyond. We have proudly been owned and operated by the Williamson family for almost 60 years. If you're looking for the most current Cadillac models, make sure you browse through our inventory and then contact us to schedule a test drive. Don't forget to check out our incredible Cadillac lease offers and our great selection of Cadillac Certified Pre-Owned vehicles. Our professional staff members are dedicated to providing a great car dealership experience every time you visit our dealership, whether it's to inquire for a vehicle or to receive regular maintenance for your Cadillac. We're always happy to answer any questions about our inventory or services. Please contact us online or give us a call at (305) 670-7100 today. At Williamson, treating you like family has made us #1
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7815 SW 104th St

Miami, FL

33156

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Showing 3,238 reviews

November 01, 2021

Very helpful roadside service. Save me a trip to the dealership.Thank you to my service manager and the roadside service Manny, More

by Marijay6526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Williamson Cadillac responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 01, 2021

Very rude customer service made me feel uncomfortable staying there first class is looking to change places to do business More

by newagenoel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Williamson Cadillac responded

Thank you for taking the time to share your recent experience at Williamson Cadillac. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 01, 2021

Excellent as usual , tony Martinez very kind and professional,,the best dealer,,thank you for everything.. More

by Lucy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Williamson Cadillac responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 01, 2021

Brought my truck into Carlos. Said it would take a week to fix. No contact from Carlos at all. I suddenly get a TEXT message saying the truck is ready after 4 weeks. 2 issues with the truck were not addre More

by Jalmis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos Gomara
Nov 03, 2021 -

Williamson Cadillac responded

I appreciate the opportunity to hear more about your recent visit to our dealership. Our customers are our top priority, and we strive for satisfaction. If you are feeling as if your vehicle’s needs were not met, then it is apparent we fell short of our customer service goal. Please contact me at your earliest convenience as I would like to further discuss your visit. I look forward to the opportunity to speak with you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

Nov 03, 2021 -

Jalmis responded

Contact me. My Hummer is still there with Mike Valladares now. He has my number

November 01, 2021

Excelente atención al cliente. Buen confort y calidad del local. Me encanto el servicio. 100 por ciento recomendado. More

by Denisse
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
La señora del café , muy atenta , Carlos Gomara
Nov 03, 2021 -

Williamson Cadillac responded

¡Sus excelentes comentarios realmente nos alegraron el día! ¡Le agradecemos por adelantado por compartir su experiencia con otros! Si alguna vez necesita algo en el futuro, no dude en contactarnos. ¡Cuídese! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 01, 2021

I have been with Williamson for 9 years, excellent, courteous service, Skip is excellent and knowledgeable, great dealer More

by AABMD2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Nov 03, 2021 -

Williamson Cadillac responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 01, 2021

Great service. Easy to make appointments. Love the coffee. Price is right no More words come yo mind More

by Robertson\piedad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gomara, Mickey Barrios
Nov 03, 2021 -

Williamson Cadillac responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please feel free to contact us if you have any questions! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 01, 2021

Extremely Disappointed!!! Car was in the dealership for 9 Days when car was pick up work had not been accomplished. Car was received extremely dirty, somebody had wet and muddy feat stepped all over mat an More

by MACELLIOTT313
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Juan Alvarez
Nov 02, 2021 -

Williamson Cadillac responded

We apologize for this experience. Please contact me so we can get your concerns addressed. Juan Santos Service Director juans@wagmiami.com

Nov 02, 2021 -

MACELLIOTT313 responded

My email macelliott313@comcast.net My phone number 305-412-1770

October 31, 2021

Thankful for the immense professionalism and availability of a loaner vehicle. Communication with the staff exceptional. More

by AKNIGHTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Williamson Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 30, 2021

My experience was very good from the drop off to the pick up. Very professional More

by Kernsthr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Williamson Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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