Williams Subaru of Charlotte

Fantastic Williams Subaru did a GREAT job on my Acura. My car looks brand new. I am very please with the job and their customer service. Thank you so much!! Williams Subaru did a GREAT job on my Acura. My car looks brand new. I am very please with the job and their customer service. Thank you so much!! More

Very professional. Felt I was given special attention. When a customer feels that they are being given special attention it makes them appreciate the dealership and the company that manufactures the vehicl When a customer feels that they are being given special attention it makes them appreciate the dealership and the company that manufactures the vehicle even more. Such has been my experience with Williams Subaru. More

Good servicing I've had great service here - even though you never want to have something go wrong with your car, when it has, everyone has been very helpful. There I've had great service here - even though you never want to have something go wrong with your car, when it has, everyone has been very helpful. Theresa, who helps with scheduling, is particularly friendly and gives great customer service! More

Dealer rate I don't remember who sold me my 2015 Subaru Forester.i just remember the whole experience being good.my salesman was very helpful and informative abou I don't remember who sold me my 2015 Subaru Forester.i just remember the whole experience being good.my salesman was very helpful and informative about the product he was selling.since we purchased our forester from Williams Subaru we've had it serviced there and always had a good customer service experience. More

Refreshing experience I had a poor experience at another local Subaru dealer so drove to Williams which is about 25 minutes further. My first experience was great (recall) I had a poor experience at another local Subaru dealer so drove to Williams which is about 25 minutes further. My first experience was great (recall) and my second experience was better - tires, brakes, and lamp light. They kept me informed of progress and had a comfortable lounge. More

Service review Great work. Always a pleasure to have my car service there. Friendly staff who go out of there way to meke you feel comfortable while you wait. Great work. Always a pleasure to have my car service there. Friendly staff who go out of there way to meke you feel comfortable while you wait. More

Excellent Experience with Sales & Service Departments I purchased a 2017 Forester last year. The sales experience was straightforward. I feel I received a great value on my purchase price and trade in f I purchased a 2017 Forester last year. The sales experience was straightforward. I feel I received a great value on my purchase price and trade in from Williams Subaru. I have also had several instances to have my Forester serviced, and the entire service staff was great. The customer waiting area is outstanding, too. More

Great customer service Crystal Kiger is attentive, efficient and exemplifies professionalism in understanding and meeting company and individual goals. The work on car was d Crystal Kiger is attentive, efficient and exemplifies professionalism in understanding and meeting company and individual goals. The work on car was done in a timely manner and meet and exceed my expectation. Thanks Crystal and her entire staff. More

I love the folks at Williams Subaru! I love having Williams Subaru as my go to for all of my subaru needs. I bought my 2013 Outback from them and have felt like family ever since. Teresa I love having Williams Subaru as my go to for all of my subaru needs. I bought my 2013 Outback from them and have felt like family ever since. Teresa Wells is so conscientious -she never lets anything fall through the cracks. This year I was involved in a hit and run accident which resulted in a great deal of damage to my Outback. Mike Fletcher was wonderful to work with. My repairs and bodywork were flawless. Rob Montgomery is another great addition to "my service team" - I can't say enough about Williams Subaru. I give them 5 stars. Becky Keenan Charlotte, NC More

subaru service From the accessible location to the prompt intake at the time of my appointment, the entire service was easy and remarkably quick! Quite painless act From the accessible location to the prompt intake at the time of my appointment, the entire service was easy and remarkably quick! Quite painless actually. I won't dread it the next time. Female staff very friendly. More