Williams Subaru of Charlotte

I came across a used Eclipse on Autotrader.com and went to look at it the very next day. It wasn't long after I started looking at the car before Bill Barber came out there to give me a better look at the to look at it the very next day. It wasn't long after I started looking at the car before Bill Barber came out there to give me a better look at the car. I was new with 5 spds so Bill offered to take me for a ride so that I could see how it drove. While riding, he explained to me a little better as to how to drive a manual car. Even though I wasn't driving I could tell that it was a smooth driving vehicle. At this point I was just looking and was not ready to make a purchase. He saw how much I liked this car and I could tell he worked hard to make sure I got it and at a very reasonable price! I didn't feel any pressure at all, he made this car buying experience extremely comfortable. I was so eager to get behind the wheel of my "new" 5 spd Eclipse. I remembered some of the tips he gave me and drove off the lot without staling and without any hiccups! He is an awesome, patient and very personable salesman! More

My experience with Folger Subaru and particularly Jim Gramble was top notch. Initially, when I went to look at Subarus, I thought I wanted a Legacy. However, I felt the Legacy was not sporty enough for Gramble was top notch. Initially, when I went to look at Subarus, I thought I wanted a Legacy. However, I felt the Legacy was not sporty enough for me. Jim suggested the WRX, and I fell in love with the car. He was also very helpful in terms of getting me the trade in price I wanted for my car, and he still gave me a good deal on the cost of my new WRX. I love the car, and I highly recommend Folger Subaru. Jim took great care to make sure my car buying experience was an efficient and easy process! More

I was very pleased with the service at folgers. I had made an appointment to see Jim at 10:00 and i got there early he was with me in no time. The quality of work was very nice they worked with me on eve made an appointment to see Jim at 10:00 and i got there early he was with me in no time. The quality of work was very nice they worked with me on everything and explained alot of the features on the car, and everyone was very friendly. I would recommend that others look at there inventory and prices it was very nice. The price of the car was excellent it was brand new they also worked with me to get the best rate which is more than alot do. Thanks for all the help with buying my new car Jim and Tom. More

In May 2010 I took my 2001 Forester in for an oil change. Leaving the parking lot, I spotted a 2008 L. L. Bean Subaru on the lot. Jim Gamble walked over. From that point on, he was courteous, informative Leaving the parking lot, I spotted a 2008 L. L. Bean Subaru on the lot. Jim Gamble walked over. From that point on, he was courteous, informative, supportive throughout the process as I determined to purchase the L. L. Bean. Rick Burleson scored the touchdown, working out the final details of the deal, offering me a great trade-in value on my 2001. Charles Hedrick, proved to be a wise advisor, as well, offering on-going support and the benefit of his knowledge of my 2001 and helping me weigh the pros & cons of purchasing the 2008. Actually, Charles has been an outstanding advisor over the many years I've had my 2001 Forester served there. Overall, an excellent team! I look forward to continuing with Folger and am loving the L. L. Bean! More

Neil Gilbert is a class one act. We have purchased or leased five Subaru's since 2005. His professionalism and concern in pleasing customers goes beyond any sales associate I have dealt with. Each proc leased five Subaru's since 2005. His professionalism and concern in pleasing customers goes beyond any sales associate I have dealt with. Each process in purchasing a car was hassel free and without pressure. Bill Barber was also involved in the purchase of my new vehicle and helped in making this transaction smooth by answering all questions and explaining the various features of the vehicle. As it stands now, I would return to this dealership due to these two individuals and the effort put forth in pleasing me. More

detail shop was lacking in there commitment to the dealership to put out a quality used vehicle in cleaning it. the out of state sales paper work training is needed so the customer is more happy with dealership to put out a quality used vehicle in cleaning it. the out of state sales paper work training is needed so the customer is more happy with the sale. the dealers price of the vehicle was in line with what i was looking at. the two sales people rick and robert were both very nice and to deal with on the sale. More

My experience at Folger Subaru was great. The salesman was very friendly and helpful to me and my family during our visit. He helped me find a nice car at a terrific price! I would highly recommend this d was very friendly and helpful to me and my family during our visit. He helped me find a nice car at a terrific price! I would highly recommend this dealership to anyone who is in the market for a vehicle. More

I found a used vehicle through AutoTrader.com and came to Folger to check it out. Bill Barber was there to help through every step of the process. Everyone is very friendly and helpful. Once everything was c Folger to check it out. Bill Barber was there to help through every step of the process. Everyone is very friendly and helpful. Once everything was complete and we settled on a price, Tom Pauley came into the picture. Again, very helpful and nice to work with. More

I had to find a car in Charlotte for my daughter who was moving from California to teach. Jim Gamble worked with me to find the right Subaru for her, emailed me photos of the car and window sticker and gave moving from California to teach. Jim Gamble worked with me to find the right Subaru for her, emailed me photos of the car and window sticker and gave me a great price for her. He kept up excellent communication with me and I never felt like I was as far away as I was. Normally I would not feel comfortable buying a car sight unseen but he made it work and took the fear of making a big mistake away. He never used pressure tactics nor did he hound me. The service he provided was above and beyond, he made sure my daughter had a ride to the dealership from the airport to her new car. He took care of every detail for her. I feel very confident in this dealership now and would highly recommend them. If you need a great salesman ask for Jim Gamble. More

This is our first Subaru, we were very happy with the service, the friendliness of the crew and the overall proformance of the car. The price was what we expected. They even went out of their way to dr service, the friendliness of the crew and the overall proformance of the car. The price was what we expected. They even went out of their way to drive to SC to get my tags for me. I will recommend this dealer to all I work with, Physicians and Nurses. More