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Williams Subaru of Charlotte

Charlotte, NC

4.8
383 Reviews

5701 E. Independence Blvd.

Charlotte, NC

28212

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383 Reviews of Williams Subaru of Charlotte

December 18, 2010

I really liked working with Bil he was very friendly and professional. I would recomend all my friends who are in search for transportation to him.,alsoI enjoyed working with the rest of staff they were won More

by robin r
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Barber, William "Bill" Barber
December 17, 2010

I had a good experience with this salesman. This was my first time buying a car from a dealership, and I feel that the mentioned employee was indeed a low pressure salesman. He worked with me at least mod More

by Nick33487
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Brzozowski
December 17, 2010

Great Price, Good Communication with sales associate and overall good experience. Finance Manger Jay Muma was very knowable and easy to work with. All questions where answered and the final product was well More

by mdrexler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Gamble, Jim Gamble
December 16, 2010

I had a great experience with this dealership! This is the first car that I have purchased on my own and I was unsure about being able to finance the car alone. I told Don my doubts and my goals and he wo More

by jennifer.stickle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Brzozowski
December 16, 2010

Good Experience overall. Minor complaints like very cheap cheap tires put on my Accord and makes it handle like a boat and glued on company name that was almost impossible to remove. Robert and all of the pe More

by conradchurch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hepler
December 16, 2010

My father recommended Folger Automotive because he has bought 2 cars in the past and was happy with the sales and service. I was extremely pleased to easily find a clean used-vehicle, in great shape and r More

by Davewatson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Brzozowski
December 16, 2010

When I came in to look at cars, 12-14-2010 I knew I wanted to purchase a car. I had no idea I was going to purcahse one that day. Mr Barber really worked hard with making us the best deal possible to More

by teresawash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
WILLIAM BARBER, William "Bill" Barber
December 16, 2010

I have now purchased 6 Subarus from Folger. It has alway been a pleasant experience. They work with you to make the deal you need to make. The last three cars I have purchased from them were all because of More

by Wissbaum
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Melton, Neil Gelbert, Tom Pauley, Steven Bell, Bill Barber, Neil Gelbert, William "Bill" Barber
December 09, 2010

Have had numerous service/recall visits - always received good work from mechanics. Wish service advisor was more straightforward regarding what services dealer recommends and what Subaru recommends. Hard More

by bob thompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Hedrick
Dec 14, 2010 -

Williams Subaru of Charlotte responded

We here at Folger Subaru are disappointed to read that your recent experiences were not to your liking. It appears as though we mishandled your situation and for this we apologize. We have attempted to contact you and would like to resolve your situation. Unfortunately, we have not heard back from you. We hope that you will take the time to contact us back, as we would like to attempt in resolving your situation. Here at Folger Subaru we strive on excellent customer satisfaction, and will make every attempt to resolve any issues a customer may experience. As you will read from all of our posted reviews, we have received nothing but high marks and positive experiences. Hoping to hear back from you, Mike Melton Service Director Folger Subaru 704-536-9635

November 30, 2010

All the people who were involved with our leasing at this office were very polite and managed the deal quite nicely. All of our questions were addressed. The contract negotiations took into account all the More

by hnodeland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Barber, William "Bill" Barber
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