Williams Subaru of Charlotte
Charlotte, NC
Filter Reviews by Keyword
By Type
383 Reviews of Williams Subaru of Charlotte
I really liked working with Bil he was very friendly and professional. I would recomend all my friends who are in search for transportation to him.,alsoI enjoyed working with the rest of staff they were won professional. I would recomend all my friends who are in search for transportation to him.,alsoI enjoyed working with the rest of staff they were wonderful. They were all professional. Keep up the good work! More
I had a good experience with this salesman. This was my first time buying a car from a dealership, and I feel that the mentioned employee was indeed a low pressure salesman. He worked with me at least mod first time buying a car from a dealership, and I feel that the mentioned employee was indeed a low pressure salesman. He worked with me at least moderately with the price, and was easily accessible by phone. The only issue was the fact that there was a lack of negotiation upon face to face communication. This could be due to the fact that the price was already good, but I had hoped for a bit more of a break upon arrival at the dealership. This is a buyers economy, and if it were not for the fact that I truely wanted this make and model, I may have passed up the deal. Also the manager, whose name I do not recall, was very short and almost rude to my companion. He gave off the aura of the textbook definition of a sleazy car salesman. The rest of the staff was accommodating. More
Great Price, Good Communication with sales associate and overall good experience. Finance Manger Jay Muma was very knowable and easy to work with. All questions where answered and the final product was well overall good experience. Finance Manger Jay Muma was very knowable and easy to work with. All questions where answered and the final product was well above avg. The only negative is that I would have liked to know about the dealer fee upfront, Im know this is standard but since I do not buy cars daily the extra $700+ dollars as a little shocking. Out side of that everything was great. More
I had a great experience with this dealership! This is the first car that I have purchased on my own and I was unsure about being able to finance the car alone. I told Don my doubts and my goals and he wo the first car that I have purchased on my own and I was unsure about being able to finance the car alone. I told Don my doubts and my goals and he worked with me to get my goals met! Don was very helpful! He made sure to get me the best deal available and made sure to keep in contact with me to ensure my satisfaction with my new subaru! I am very happy with my purchase! More
Good Experience overall. Minor complaints like very cheap cheap tires put on my Accord and makes it handle like a boat and glued on company name that was almost impossible to remove. Robert and all of the pe cheap tires put on my Accord and makes it handle like a boat and glued on company name that was almost impossible to remove. Robert and all of the personell were extremely friendly and no problems with the transaction. Thanks Conrad More
My father recommended Folger Automotive because he has bought 2 cars in the past and was happy with the sales and service. I was extremely pleased to easily find a clean used-vehicle, in great shape and r bought 2 cars in the past and was happy with the sales and service. I was extremely pleased to easily find a clean used-vehicle, in great shape and running condition, and had an excellent salesperson in Don who made me feel no pressure whatsoever. He was extremely friendly, helpful in answering all of my questions, and was completely fair with me in negotating a fair price for my vehicle. I would go out of my way to highly recommend both the dealership and Don to any of my family and/or friends who are looking for a new or used vehicle in the future. More
When I came in to look at cars, 12-14-2010 I knew I wanted to purchase a car. I had no idea I was going to purcahse one that day. Mr Barber really worked hard with making us the best deal possible to wanted to purchase a car. I had no idea I was going to purcahse one that day. Mr Barber really worked hard with making us the best deal possible to get us in the vehicle. His customer service was GREAT. He showed professionalism and provided us with all the info we needed to get me to drive the car off the lot. Please give him a hand shake and let him know that his attitude and people skills really was appricaited and made me feel this was a great purchase. Sincerly, Dema J. Armstrong More
I have now purchased 6 Subarus from Folger. It has alway been a pleasant experience. They work with you to make the deal you need to make. The last three cars I have purchased from them were all because of been a pleasant experience. They work with you to make the deal you need to make. The last three cars I have purchased from them were all because of the work of Mike Melton. Strangely Mike is the parts and service manager and not in sales but he's worked really have on all of these deals as well as helping me maintain my cars. I would recommend Folger to anyone and have sent several friends there to purchase their first Subaru! More
Have had numerous service/recall visits - always received good work from mechanics. Wish service advisor was more straightforward regarding what services dealer recommends and what Subaru recommends. Hard good work from mechanics. Wish service advisor was more straightforward regarding what services dealer recommends and what Subaru recommends. Hard to gauge how much to trust service advisor. More
All the people who were involved with our leasing at this office were very polite and managed the deal quite nicely. All of our questions were addressed. The contract negotiations took into account all the office were very polite and managed the deal quite nicely. All of our questions were addressed. The contract negotiations took into account all the matters we wanted to discuss. We are very pleased with leasing a car from this office and will definitely come back for future services. More