Williams Subaru of Charlotte

My husband and I are careful, analytical buyers. Our first Folger experience was with Ron Strum in Sep 2010. Ron showed us several 2011 Subaru models, gave us a wonderful tutorial on the engine, all whe first Folger experience was with Ron Strum in Sep 2010. Ron showed us several 2011 Subaru models, gave us a wonderful tutorial on the engine, all wheel drive and safety of Subaru vehicles and answered our many questions. He was very knowlegable and explained (to me) complex engineering terms in simple everyday English. We took a test drive and then decided to wait on a purchase when Ron left the firm. The next Folger experience was with Jim Gamble, who is equally knowlegeable, helpful and very experienced. This time I worked alone with Jim since I would be the primary driver of this vehicle. He provided complete answers to my new questions as I test drove more vehicles, and finally decided on one. Then I was able to take the car for 24 hours to confirm it was the vehicle I wanted. Jim is friendly, low pressure and wants only the best experience for his buyers. And, it certainly was for me! More

Don B. the salesman was very knowledgeable about Subaru vehicles and more importantly was both professional and friendly. Rob P. processed the loan and was responsible for the closing papers. He was fast a vehicles and more importantly was both professional and friendly. Rob P. processed the loan and was responsible for the closing papers. He was fast and thorough. I really enjoyed my experience with Folger Subaru on Independence and would definitely recommend the dealership to any looking to buy a car. Thanks! More

Scott was a great person to have sell me a car. He listened to what I wanted and gave me all the information that I needed to make a good decision. No one in the dealership is overbearing and I fe listened to what I wanted and gave me all the information that I needed to make a good decision. No one in the dealership is overbearing and I felt very comfortable that whatever decision I made that I would leave the dealership happy. They didn't have the car that I wanted but they were more than accommodating in finding the car that I wanted and getting it to the dealership in a timely fashion. More

I was driving down the road looking at many dealerships for a used vehicle. When I pulled into this dealership I found a friendly salesperson. He was very understanding about my price range and respectfu for a used vehicle. When I pulled into this dealership I found a friendly salesperson. He was very understanding about my price range and respectfully showed me cars only in that range. After finding a car I liked we took it for a test drive. The salesman took us on a route that did a great job showing how the car handled and how the suspention handled. The negotiations are what most people hate most about buying a car. The process here was painless. The salesman walked me through every step and gave me all the time I needed to talk about the price. In the end the dealership was reasonable with their negotiations and we were able to walk away with a good deal. I would recommend Folger Automotive to others who are looking for a car. I was not in the market for a new car but they had a great Subaru selection. More

I had done a lot of research prior to entering the dealership and there was no attempt to steer me towards vehicles or features that I was not interested in purchasing. Answers to my questions were c dealership and there was no attempt to steer me towards vehicles or features that I was not interested in purchasing. Answers to my questions were consistent with prior research. I was allowed to take the vehicle on multiple test drives and the dealership did a good job explaining the standard and optional features. Once it became clear which trim line we were likely to select, the dealership located multiple vehicles in the area that matched the requirements and advised me as to their location and availability. Everyone at Folger was friendly and helpful. They were also very kind to my dog which came with me to the dealership almost every time. As Subaru promotes it's "dog approved" vehicles, it was nice to see the dealership supporting that message. As this is my first experience with Folger and Subaru vehicles, it is too early to comment on the long term relationship, however based on my initial experience I have no reservations when recommending Folger as a dealership. To date, they have delivered on every promise in a timely fashion and, when it comes time to replace another vehicle, Folger will be one of the first dealerships I intened to visit. ~Brian More

Jim Gamble's friendly, helpful and low-pressure sales approach was much appreciated. He answered all of our questions and offered us a vehicle based on our needs. He did everything he could to make our b approach was much appreciated. He answered all of our questions and offered us a vehicle based on our needs. He did everything he could to make our buying experience pleasant and easy. We will gladly recommend him to friends and will contact him again when needed. More

Great purchasing experience both during the negotiations and finalizing with the business manager. They did not try to push anything that I did not want. Bill was easy to work with and took time to teast and finalizing with the business manager. They did not try to push anything that I did not want. Bill was easy to work with and took time to teast drive two models. Nice dealership. Can recommend! More

Had a very nice experience with friendly staff. They answered all of my questions quickly and professionally. They were also able to accommodate my schedule. The facilities were clean and well maintai answered all of my questions quickly and professionally. They were also able to accommodate my schedule. The facilities were clean and well maintained. Bill Barber was a great help to me in getting a new car. Thanks! More

I and my wife both agree that Bill Barber at Folger Kia Subaru was outstanding in the entire purchasing process!! I appreciated the enthusiasm and responsive way that Mr. Barber helped us complete the purc Subaru was outstanding in the entire purchasing process!! I appreciated the enthusiasm and responsive way that Mr. Barber helped us complete the purchase. I was able to fax information to Mr. Barber and it was processed immediately. We were able to leave the lot with a car and a car loan and repayment that we were happy with! I have already recommended Mr. Barber and Foldger Kia to several family and friends. In a year or so I may actually go back to purchase a second vehicle from this dealer and salesman. It was a very refreshing experience and we didn't feel hassled or as if we were being pushed into a deal we did not want. Outstanding experience!! More

Jim Gamble, Sales Consultant, was friendly, informative, and matter of fact, which we liked!! Very accommodating to us while we were waiting. Rob Pebler, Business Manager, was very cordial and efficient and matter of fact, which we liked!! Very accommodating to us while we were waiting. Rob Pebler, Business Manager, was very cordial and efficient in processing our purchase. Good experience at this dealership. More