Williams Subaru of Charlotte

My Subaru was due for its next maintenance and the annual inspection. Charles sent me a reminder of the maintenance needed as well as helpful coupons as always. Upon my arrival at the dealership today, he inspection. Charles sent me a reminder of the maintenance needed as well as helpful coupons as always. Upon my arrival at the dealership today, he quickly provided a consultation that included taking my service request and reviewing my maintenance history in order to determine any additional services needed. His consultation was handled in a timely manner so that I could be on my way to work quickly. During the day he followed up with me as he found additional repairs that needed my approval and promptly notified me once my vehicle was ready. Charles is friendly and provides knowledgeable, thorough explanations for any recommended service, he quickly has my vehicle serviced and ready to go. All in all, I am extremely satisfied with the customer service, professionalism and care provided. More

We've been working with Charles for years, now, since coming to him back in 2007 with our Subaru Outback. He is very friendly, knowledgable, and has a full understanding of all the Subaru models. His cus coming to him back in 2007 with our Subaru Outback. He is very friendly, knowledgable, and has a full understanding of all the Subaru models. His customer service ethic is outstanding. He provides information about the car when needed, and only completes the work when needed. He is a true asset to the Folger family. It is the only Subaru dealership we deal with now, and will continue to do so. Looking forward to our next Subaru Outback! More

Subaru vehicles are known for their five star safety ratings, and I knew that a Subaru Forester would be perfect for my first car. It was such a pleasure to work with Bill Barber. Folger Subaru has a no ratings, and I knew that a Subaru Forester would be perfect for my first car. It was such a pleasure to work with Bill Barber. Folger Subaru has a no-pressure atmosphere which is rare for a car dealership. I highly recommend Subaru vehicles, and if you are interested in buying in Charlotte, stop by Folgers. They will take care of you! More

Scott was so friendly and personable. Greg and I really enjoyed our car buying experience with him. We would recommend anyone looking to buy a car to look to Folgers Subaru of Charlotte. The deal was hassl enjoyed our car buying experience with him. We would recommend anyone looking to buy a car to look to Folgers Subaru of Charlotte. The deal was hassle free and fair. Thanks again for a great car at a great price! More

Jim made it very easy to puchase our new car. We were able to purchase the car much faster than I thought. He handled all the details and gave us the information about the car. We would recommend him to able to purchase the car much faster than I thought. He handled all the details and gave us the information about the car. We would recommend him to our friends. More

The overall process was easy going. They were easy to work with with no pressure and willing to work out great prices without the hassle. work with with no pressure and willing to work out great prices without the hassle. More

I was in the market for a new car and stopped in Folger Subaru just to check them out. The thought of buying a Subaru never entered my mind until I met Scott Brennan. He was very helpfull and kind. I test Subaru just to check them out. The thought of buying a Subaru never entered my mind until I met Scott Brennan. He was very helpfull and kind. I test drove a Impeza Outback Sport one evening and fell in love, I was back the next morning to buy it. I have owned it for about a week now and have gotten a few calls from Scott just to check on how everything is going and even called and sung happy birthday to me. I can't thank Scott enough for making me feel part of my new Subaru family. More

Our salesperson Scott Brennan was very thorough with explaining all the features of the car. Further they were open to negotiating on pricing to compete with other offers. explaining all the features of the car. Further they were open to negotiating on pricing to compete with other offers. More

I walked into the door and was immediately greated and helped. These two men gave their time and effort to help me get my car even at 7PM when they were tired and ready to go home. They were very helpful. helped. These two men gave their time and effort to help me get my car even at 7PM when they were tired and ready to go home. They were very helpful. They continued to work on getting me the best financing option to meet my price and contacted me immediately once they got it. More

Ever since I inherited my Mom's Subaru upon her passing in late 2008, Charles Hedrick has been my "go-to guy" for anything having to do with this car. We connected immediately on a personal level, during in late 2008, Charles Hedrick has been my "go-to guy" for anything having to do with this car. We connected immediately on a personal level, during my first visit, and feeling his integrity was comforting, to say the least. He immediately earned my trust, which is critical in this arena, as far as I'm concerned. Knowing I can always trust his opinion, his work ethic, the price, and the quality of his work is invaluable. I truly feel that Charles has my best interests in mind, every time I visit (or call). Thank you Charles - for your great service and for your friendship! HIGHLY RECOMMEND! More