Williams Subaru of Charlotte

Everyone at the dealership was friendly, took their time with me, and explained costs and other details clearly. Bill went the extra mile to tell me about himself personally. He always had a genuine smile with me, and explained costs and other details clearly. Bill went the extra mile to tell me about himself personally. He always had a genuine smile on his face. This was the most enjoyable car buying experience I have EVER had! More

I was extremely nervous about spending a lot of money on a car. Jim asked me what I wanted my car payment to be and made sure that they could get as close to that as possible. He and Steven were quick and a car. Jim asked me what I wanted my car payment to be and made sure that they could get as close to that as possible. He and Steven were quick and efficient and very knowledgeable about all things Subaru. I got a fantastic car for the exact price that I wanted to pay. Can't get any better than that! Thank you! More

The personnel in the dealership were courteous and The personnel in the dealership were courteous and knowledgeable. They made this experience enjoyable. I came away sure that the price I received wa The personnel in the dealership were courteous and knowledgeable. They made this experience enjoyable. I came away sure that the price I received was the best I could have received. More

Very pleased with staff and car. Very pleased with staff and car. Very pleased with staff and car. Very pleased with staff and car. Very pleased with service. and car. Very pleased with staff and car. Very pleased with staff and car. Very pleased with service. More

This was the first time I have bought a car in another state and everyone was very courteous, accomodating and competent. Dealership had lots of stock to choose from. I got what I wanted at a fair price. state and everyone was very courteous, accomodating and competent. Dealership had lots of stock to choose from. I got what I wanted at a fair price. More

Over all my experience with Folger Automotive was a good one. I traveled from Wake Forest NC to buy a 2011 used Kia Sorento, which i am happy with so far! Because i live in Wake Forest, i had to make it wor one. I traveled from Wake Forest NC to buy a 2011 used Kia Sorento, which i am happy with so far! Because i live in Wake Forest, i had to make it work over the phone for the majority of the compromising. Ruck was awesome, and did nothing but work with me and tried to find every way and anyway to help me with my situation. Under two weeks from my due date, and being a first time car buyer, i was very stressed and worried about being able to get the car. There were a handful of people at this dealership who helped me and relieved me from the stress of buying a car, which i am grateful for. Thank you for my first and best car buying experience! More

Bill Barber offered exemplary customer service from the moment we be began to talk to the final handshake as I drove away with my new Forester. The entire team rose to support this sale and their team moment we be began to talk to the final handshake as I drove away with my new Forester. The entire team rose to support this sale and their team member; delivering fantastic customer service. This is something I have come to enjoy when servicing my former Subaru's . Keep it up Guys! Sincerely, Shiela Mock More

Scott was professional, friendly and knowledgeable. I walked away having had a positive experience. Though the inventory was very low at only two available Outbacks, we feel Folger Subaru was able to me walked away having had a positive experience. Though the inventory was very low at only two available Outbacks, we feel Folger Subaru was able to meet our needs. More

Each time I have gone to Folger Subaru to get my car serviced, everyone there has been extremely friendly and helpful. I have had no problems with my car, and they do a wonderful job servicing it. The serviced, everyone there has been extremely friendly and helpful. I have had no problems with my car, and they do a wonderful job servicing it. They are timely and care about their customers. Charles is so great to work with! I am a student and have a very unorganized schedule and he always fits me in, which I really appreciate! They are great people to work with! More

My Subaru was due for its next maintenance and the annual inspection. Charles sent me a reminder of the maintenance needed as well as helpful coupons as always. Upon my arrival at the dealership today, he inspection. Charles sent me a reminder of the maintenance needed as well as helpful coupons as always. Upon my arrival at the dealership today, he quickly provided a consultation that included taking my service request and reviewing my maintenance history in order to determine any additional services needed. His consultation was handled in a timely manner so that I could be on my way to work quickly. During the day he followed up with me as he found additional repairs that needed my approval and promptly notified me once my vehicle was ready. Charles is friendly and provides knowledgeable, thorough explanations for any recommended service, he quickly has my vehicle serviced and ready to go. All in all, I am extremely satisfied with the customer service, professionalism and care provided. More