Williams Subaru of Charlotte
Charlotte, NC
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383 Reviews of Williams Subaru of Charlotte
My experience was very GOOD!!! I bought my first car from folger 15years ago and came back in 2012 for another one... Jim, Morris, and Rob were very, very helpful!!! folger 15years ago and came back in 2012 for another one... Jim, Morris, and Rob were very, very helpful!!! More
Folger Subaru made buying a new car an enjoyable experience. Jim Gamble spent several hours explaining the car's features and options. They also offered the best price without haggling. They we experience. Jim Gamble spent several hours explaining the car's features and options. They also offered the best price without haggling. They were not pressuring or annoying like most other dealerships. I would definitely give Folgers Subaru repeat business. More
Nice guys, easy to work with, felt no pressure working with them. Very willing to find me the right car or to make a deal on a car that was already on the lot. with them. Very willing to find me the right car or to make a deal on a car that was already on the lot. More
my first ever subaru experience has been enjoyable largely due to the friendliness and knowledge of the product they are selling at folger subaru. having come out of a lexus, i am used to good custome largely due to the friendliness and knowledge of the product they are selling at folger subaru. having come out of a lexus, i am used to good customer service. i am sure i will be treated as good at the subaru dealership. sorry about no caps! More
Jim, in sales, couldn't have been nicer to deal with. Robert, in finance, was equally as nice and easy to work with. Both made buying a Subaru a pleasant experience. Robert, in finance, was equally as nice and easy to work with. Both made buying a Subaru a pleasant experience. More
After several years of positive dealings with the service department of Folger Subaru I had the opportunity to buy a used car from them this week. It was a spur of the moment decision -- right car, right tim department of Folger Subaru I had the opportunity to buy a used car from them this week. It was a spur of the moment decision -- right car, right time -- and Jim Gamble was wonderful. Jim gave me a good price on the car I wanted and even managed to find some trade-in value on my old car -- a well-used 13 year-old Outback. The Outback I purchased was a recent trade-in. Already in good condition but some minor repairs had been indentified so I was given a "loaner" while these were done. Robert Pebler, the finance manager, explained all options clearly and there was no pressure to add extras I did not want. It was my most painless car buying experience to date. I am also happy I will not have to change service departments. Folger Subaru is a great dealership overall. More
When I found myself in need of a new car, I had no idea where to start. My parents had an excellent experience with Folger Kia when they bought their van, so I decided to start there. I called the dealer where to start. My parents had an excellent experience with Folger Kia when they bought their van, so I decided to start there. I called the dealership and had the very good fortune to be connected with Gary Guine. I told him spefically that I wanted a good used car, with few miles and at a good price. I set up an appointment to meet with him a few days later. When I arrived at the dealership, I was amazed to learn that Gary had given up his only day off to come in and meet with me, just because it was a better time for me. He had a list of several cars that met all the criteria I had given him, and he showed me all of them! He took his time and never rushed me once. Once I had found the car that I wanted, he worked his hardest to help my husband and I secure the price that we wanted. Despite all these things that Gary did for me, the thing that impressed me the most was that he was not pushy in the least. He did not try to force me into a car that I did not want just to make a bigger sell. He worked so hard to make sure that I was happy with the car that I purchased. I could tell that he truly care that I made the right decision about what car I purchased. I had an absolutely fabulous experience with Folger Subaru/Kia, and I would not hesitate to recommend them to anyone! And I most definitely would tell them to ask for Gary Guine! More
A Relaxed, low-pressure environment. Very willing to negotiate a deal. The staff wants you to decide to purchase, not pressure you into the purchase. negotiate a deal. The staff wants you to decide to purchase, not pressure you into the purchase. More