White River Toyota

Contented customer The dealership staff was very friendly and helpful. The area had a power failure when we went to pick up the car, and the staff were very amiable whi The dealership staff was very friendly and helpful. The area had a power failure when we went to pick up the car, and the staff were very amiable while we waited. We haven't had any work done, it is a new car, so I left that comment for another time, in the Quality of Work column. We are retired, and wish the car was less, but prices are what they are. It seems a good car for the money! There aren't many close dealerships in our area, and some we visited a few times. It was a bit of research and shopping for us, and we chose the Highlander as it was the quietest and most comfortable ride. More

Excellent customer service I had waited a very long time to buy a new car because I didn't want the run around... Buying a car from White arrived Toyota was the BEST decision!! I had waited a very long time to buy a new car because I didn't want the run around... Buying a car from White arrived Toyota was the BEST decision!!! I strongly urge anyone looking to buy a new or used Toyota certified vehicle to buy from White River Toyota. More

Great first visit since moving to NH from VT. The main reason is the friendly, informative, cheerful, professional & timely care I got immediately with Michael in service dept. Additionally I love The main reason is the friendly, informative, cheerful, professional & timely care I got immediately with Michael in service dept. Additionally I loved the quiet room & general cleanliness of the environment. Work was done expeditiously & Michael explained the first check of my 2015 Highlander clearly while also discussing some projected future expectations I will have about the dealership & service. It was my first appt. after being with Alderman's in Rutland so I wanted to establish the same kind of relationship with this new dealership. I succeeded due entirely to Michael's care. Thank you. More

a surprise purchase! Professional sales person and extremely helpful on all levels while I decided if I was going to get a new car. This was a surprise purchase for me be Professional sales person and extremely helpful on all levels while I decided if I was going to get a new car. This was a surprise purchase for me because I wasn't even thinking about trading until Bill Severance called me! More

Perfectly handled Great experience at White River Toyota! I made an appointment ahead of time because I don't usually have a lot of time in my schedule. The sales man Great experience at White River Toyota! I made an appointment ahead of time because I don't usually have a lot of time in my schedule. The sales man was ready and prepared on time to show me the car I was interested in. While I test drove the vehicle the two I brought for trade in was valued for higher than any other dealer I have previously been to. Bill was ready to sit down and run numbers when we got back into the office. Not only was the price fare and trade in great but he was time efficient and understanding of mysix year old being present! I left happy and with a new (used) car. Just a few days after purchase I noticed a rear noise and called my sales person who had me bring it back in.. Not only did he drive the car himself to hear the noise but he then arranged for service at Dealership cost and for me to borrow a car for what ever the duration of time the repairs would take. Although not everything was perfect, it was perfectly handled. I have enjoyed every bit of my car in the past couple weeks since I have had it back! Thank you so much More

Great overall experience. I got the deal that I wanted. My wife and I came into the dealership with much trepidation as she had not had a good customer experience in the past with the service department. W My wife and I came into the dealership with much trepidation as she had not had a good customer experience in the past with the service department. We were looking to test drive a Rav4. Bill Severance met us in the parking lot with a bright smile, and a hand shake. I had my heart set a vehicle from another dealership, but Bill assisted us in getting the deal that we wanted on a used Toyota Venza. We had a great overall customer experience that day. Hopefully our experience will be the same when I bring the vehicle in for its first check up. More

Excellent Job by Brandon I searched for the right vehicle for seven weeks at many New England dealers. Brandon took my information and said that he would work hard on gettin I searched for the right vehicle for seven weeks at many New England dealers. Brandon took my information and said that he would work hard on getting the vehicle I needed. Within three days he found the vehicle, contacted me, and we made the deal. The vehicle, at 2015 Highlander, was even better than I ordered. It was an excellent experience. More

High Quality I had my 10,000 mile tune up. White River Toyota took the time to answer all my questions. I accidently left my Ipad in my car and they brought it t I had my 10,000 mile tune up. White River Toyota took the time to answer all my questions. I accidently left my Ipad in my car and they brought it to me in the waiting room. I enjoyed the fresh popcorn as I worked on my Ipad. More

Prompt and courteous Everyone helpful and courteous even though quite busy. Service for routine 45,000 miles and a grinding noise that I thought might be transmission and Everyone helpful and courteous even though quite busy. Service for routine 45,000 miles and a grinding noise that I thought might be transmission and was only a heat shield. More

Easy in, easy out Made the 35,000 mile appointment on-line. They took it right in. I used the quiet waiting area and wifi and was out again in an hour. Made the 35,000 mile appointment on-line. They took it right in. I used the quiet waiting area and wifi and was out again in an hour. More