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Westside Lexus
Houston, TX
6,900 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,900 reviews
January 25, 2025
Shekhar was great - this is my 2nd car purchased with his help. The entire process from the very beginning to purchase of my care was very smooth. Fantastic customer service! his help. The entire process from the very beginning to purchase of my care was very smooth. Fantastic customer service! More
by juliehoa
Verified CustomerEmployees Worked With
January 24, 2025
Westside Lexus exceeded my expectations! MJ and Doug provided outstanding service, guiding me throughout the process. They were professional, knowledgeable, and made everything seamless. Hig MJ and Doug provided outstanding service, guiding me throughout the process. They were professional, knowledgeable, and made everything seamless. Highly recommend their expertise and friendly approach! More
by Syedmzaidi
January 24, 2025
Friendly, kindly and respectful all the time. Space are clean and smell is good. Coffee was good for waiting Space are clean and smell is good. Coffee was good for waiting More
by gogo0614
Employees Worked With
January 24, 2025
Lauren and her team were fantastic! The process didn’t take long. Highly recommend Westside Lexus. The process didn’t take long. Highly recommend Westside Lexus. More
by elissa_rice
January 23, 2025
We were very please with the way that the salesperson and finance department took very good care of us. We were very thankful finance department took very good care of us. We were very thankful More
by cantup
January 21, 2025
No hassle great customer service . Awesome timing very helpful to get a response when you need it Awesome timing very helpful to get a response when you need it More
by jaimeg1233
Employees Worked With
January 20, 2025
Very professional and knowledgeable. Leased my first car about 2005, bought a car in 2009 and cannot emphasize how easy it is to work with the personnel. Leased my first car about 2005, bought a car in 2009 and cannot emphasize how easy it is to work with the personnel. More
by susanschw
January 20, 2025
Jessica Arevalo was a terrific partner for the purchase of my vehicle. Job well done. of my vehicle. Job well done. More
by tim_hathorn
January 19, 2025
Everything was awesome! Very happy with the experience BUT, need to connect to the Lexus app before leaving the dealership. Also, trying to figure out how to get remote star Very happy with the experience BUT, need to connect to the Lexus app before leaving the dealership. Also, trying to figure out how to get remote start set up. On the app it says I have to pay for services pertaining to remote features and the is no car play! That was nice with my other vehicles. More
by dennisleifrig
January 19, 2025
Leased my first car many years ago and just purchased my second car from them second car from them More
by susanschw
