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Westside Lexus
Houston, TX
6,691 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,692 reviews
October 18, 2024
Friendly and pleasant staff from sales to business office! Shout out to Shannon with sales and Judy who made signing fun. office! Shout out to Shannon with sales and Judy who made signing fun. More
by debbie.hughes9
Verified Customer
October 18, 2024
I had a great experience overall! Joey was helpful and answered all my questions, and the dealership was well run. Joey was helpful and answered all my questions, and the dealership was well run. More
by christine.boyle15
Employees Worked With
October 18, 2024
Very smooth and easy process. My sales rep was very friendly and knowledgeable. I would go there again. My sales rep was very friendly and knowledgeable. I would go there again. More
by amberdewalt
Employees Worked With
October 18, 2024
Catalina was wonderful, respectful and made the selection and purchase very easy for me. Highly recommended and purchase very easy for me. Highly recommended More
by anaspeaker
Employees Worked With
October 17, 2024
My salesman,Jim, was fantastic. Knowledgeable, dependable, and available thru out the entire process. Very competent at his trade Knowledgeable, dependable, and available thru out the entire process. Very competent at his trade More
by easton2115
Employees Worked With
October 17, 2024
John was excellent throughout the entire build process. Very responsive to calls and texts. Would gladly work with him again in a heartbeat. Very responsive to calls and texts. Would gladly work with him again in a heartbeat. More
by jonathan.longoria22
Employees Worked With
October 17, 2024
I felt quite at home. During the negation process, I don’t have any pressure and easily come out a car that we need. During the negation process, I don’t have any pressure and easily come out a car that we need. More
by lin.paul
October 17, 2024
Would be nice if dealership had snacks for those waiting for long periods of time for service. for long periods of time for service. More
by lizixc3
Employees Worked With
October 17, 2024
I had a great experience working with Adam @Lexus , he is incredibly professional,knowledgeable and always willing to help me out with the car I wanted . He took the extra time to explain my options in detai incredibly professional,knowledgeable and always willing to help me out with the car I wanted . He took the extra time to explain my options in detail , his customer service truly stood out , and I felt like I was in great hands throughout the entire process. If you’re looking for a reliable and personable sales person , you definitely have to ask for Adam. More
by Jasmin Angarita
October 16, 2024
Salesperson is very knowledgeable and responsive . Facilitates is very large and all new cars stored in the covered garage Facilitates is very large and all new cars stored in the covered garage More
by jieli77479
Employees Worked With
