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Westside Lexus

Houston, TX

4.8
6,706 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,706 reviews

January 22, 2024

All good! !!! Worked with Shannon George multiple times and always came away very satisfied…..be back in a couple of years!!! More

by michaeljdru
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Westside Lexus responded

Michael, we're delighted to know that Shannon and our team at Westside Lexus have consistently provided you with satisfying experiences. We look forward to seeing you again down the road!

January 22, 2024

Jessica was fantastic in her job. She showed that she is a master of the game More

by matazu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Arevalo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Westside Lexus responded

Thanks for choosing Westside Lexus! We'll be sure to let Jessica know her service stands out!

January 21, 2024

Great sales and financial service. Adam was great to work with. The receptionist was great. I wish I would have gotten her name. More

by TAZSAMER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Westside Lexus responded

We're glad to know you had a great experience with Adam and our team at Westside Lexus. We appreciate your kind words!

January 21, 2024

We’ve bought several cars from Shakira at Westside and have always been treated fabulously. We appreciate the level of care we get at this dealership. More

by tmmoran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bret Aldridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Westside Lexus responded

We're so glad to know you've had consistently great experiences with Shakira and our team at Westside Lexus. We appreciate your loyalty and look forward to serving you again in the future!

January 20, 2024

Big inventory, friendly staff, organized. I found the certified preowned car that I was looking for. More

by straubies
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Westside Lexus responded

Thank you for the review! We appreciate the kind feedback and are wishing you safe travels in your new vehicle! - The Westside Lexus team

January 20, 2024

The sales Professionals were accommodating, friendly, and patient. I asked many questions and was assured they were available if I had future queries. Also, the location is easily accessible and offers a com More

by FAPOND
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Westside Lexus responded

We're so glad to know that you've been with us since 2002 and still find our service accommodating, friendly, and patient. Your continued support for Westside Lexus means a lot! We'll always be here if you have any more questions in the future.

January 20, 2024

Sales rep Joey Broussard was very helpful and knowledgeable. The facility was clean and tastefully decorated for the holidays. More

by smcherrillo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
Jan 22, 2024 -

Westside Lexus responded

We're glad to know you found our facility clean and festive, and that Joey was able to assist with your needs at Westside Lexus. Thanks for the positive feedback! Enjoy your new ride!

January 20, 2024

Julio was very good to work with. He answered all my questions. The car came in and left sooner than I expected, which was really nice and everyone was extremely friendly at the deale More

by nadine75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Velasquez
Jan 22, 2024 -

Westside Lexus responded

We're so glad to know that Julio and the team at Westside Lexus were able to provide you with a great experience, Nadine! It's wonderful that your car was ready ahead of schedule. Thanks for sharing this positive feedback!

January 19, 2024

The sale rep is very helpful and knowledgeable. The manager gave us great deals. The facility is nice,clean, and professional. They have wide selection of cars, model, and color. I highly recommen More

by LKNGUYEN1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Arevalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Westside Lexus responded

We appreciate your recommendation and are glad to know you had a positive experience at Westside Lexus! Our team strives to provide knowledgeable service, great deals, and a clean professional environment. Enjoy your new car!

January 18, 2024

Nick was very helpful in assisting me purchase the IS350. I would highly recommend. He will make sure you find the right car for you. More

by who_tommyle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Dallos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Westside Lexus responded

We're glad to know that Nick was able to assist you in finding the right car at Westside Lexus. Your recommendation means a lot! Enjoy your new Lexus IS 350 and drive safely!

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