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Westside Lexus
Houston, TX
6,706 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,706 reviews
January 31, 2024
This was one of the best car buying experiences I have ever had. There was no pressure, easy credit discussions and flexible pricing that made it a pleasure to but a car from Westside Lexus. ever had. There was no pressure, easy credit discussions and flexible pricing that made it a pleasure to but a car from Westside Lexus. More
by mlutolf
Verified CustomerEmployees Worked With
January 31, 2024
I worked with Steve Machann, Laura Brown, and finance. They all handled my affairs admirably. They all handled my affairs admirably. More
by donanian
January 31, 2024
This is the second car I've bought here! ! I love the dealership and service! My experience was very pleasant and efficient when buying my car. ! I love the dealership and service! My experience was very pleasant and efficient when buying my car. More
by Slow
January 30, 2024
Mr. Jeffery Byers was extremely helpful. I have a great experience at Lexus Westside location. experience at Lexus Westside location. More
by Steffany.b
January 29, 2024
The customer service was the best I’ve ever experienced. The purchasing process was transparent and efficient and my salesperson was thoughtful and considerate. The purchasing process was transparent and efficient and my salesperson was thoughtful and considerate. More
by chris_stipes
January 28, 2024
Overall good customer service! Lexus team was friendly. Didn’t like the process to request new title, since I own the car for many years but couldn’t find the copy. In the past, th Lexus team was friendly. Didn’t like the process to request new title, since I own the car for many years but couldn’t find the copy. In the past, this wasn’t a common concern. More
by SHAHABRAJA
Employees Worked With
January 28, 2024
Good but i don't want to spend 30 min printing out all the paperwork on the USB drive that they gave me, at home that they could have just done while i was there. Such a waste of time. Still printing as I the paperwork on the USB drive that they gave me, at home that they could have just done while i was there. Such a waste of time. Still printing as I type. Not happy More
by tgleechee
Employees Worked With
January 27, 2024
Allowance for trade in was 14000 retail ptice was 23000 joey did a good job joey did a good job More
by TomHolloway1
Employees Worked With
January 27, 2024
Everyone is always so kind and helpful. The dealership is very clean and welcoming, without any pressure of purchasing. The dealership is very clean and welcoming, without any pressure of purchasing. More
by Maggie Chung-Zhan
