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Westside Lexus

Houston, TX

4.9
6,899 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,899 reviews

February 05, 2025

My purchase was smooth, efficient and easy. All three employees rated below were excellent to deal with. More

by FGBARHAM
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Arevalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Clements is always a pleasure to work with.
Feb 05, 2025 -

Westside Lexus responded

We're delighted to hear that your experience with Westside Lexus was smooth and efficient. Thank you for recognizing our team's efforts!

February 01, 2025

The attention of Ms. Chong Lee and Mr. Wilber Escobar was very professional; the entire tam at this dealership takes care and gives a 100% of their knowledge to provide More

by FELIX J MEDINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilber Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chong Lee
Feb 03, 2025 -

Westside Lexus responded

Felix, thank you for recognizing the professionalism of Ms. Chong Lee and Mr. Wilber Escobar at Westside Lexus! We're delighted to hear that our team provided top-notch service and maintained excellent facilities during your visit. We appreciate your feedback!

February 01, 2025

My husband and I had a great experience at Westside Lexus and with Jeffrey and Marlene. The sales experience was quick and easy, and I absolutely love my new car! More

by Driis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Westside Lexus responded

We're delighted to hear that Jeffrey and Marlene made your experience at Westside Lexus quick and easy! Enjoy every moment with your new car, and thank you for choosing us!

January 31, 2025

Great experience. Car was better than expected on my first one line buying experience! Great experience! More

by jeff.hughes2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Westside Lexus responded

We're delighted to hear that your first online buying experience exceeded expectations with Westside Lexus! Thank you for sharing, and enjoy your new car!

January 31, 2025

Fernando was great, short concise and to the point. He was not the "typical salesperson" who have been known to be pushy and aggressive. Most of our communication was done through text which made the More

by jigonzalez.gonzo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Westside Lexus responded

Thank you for sharing your experience with Fernando and the team at Westside Lexus! We're glad to hear that the process was convenient and straightforward. We appreciate your recommendation, and we look forward to assisting any friends or family in the future!

January 30, 2025

I’ve worked with John Loving for about 15 years. He has always been great to work with. John makes me feel like family. I just purchased my 7th LX and it is always a good experience. He goes More

by DOUGLASC53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Westside Lexus responded

Thank you for your loyalty and trust in Westside Lexus over the years! We're delighted to hear that John has consistently provided a family-like experience and helped you find the perfect vehicle. Enjoy your 7th Lexus LX, and we look forward to assisting with any future needs!

January 30, 2025

Awesome experience. David was great! He took the time to explain every little detail. Sam was really helpful with warranty/additions. Quick in and out purchase. So happy More

by jamieerinn22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Westside Lexus responded

We're delighted to hear that David and Sam made your experience at Westside Lexus a memorable one! Enjoy every moment with your new Lexus, and thank you for choosing us!

January 30, 2025

Lewis Pham is a professional individual who is committed to assisting customers and fulfilling their requests. More

by m_barco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis Pham
Jan 31, 2025 -

Westside Lexus responded

We're delighted to hear that Lewis provided you with exceptional service at Westside Lexus. Thank you for sharing your experience!

January 29, 2025

Excellent. Very well organized. The employee was very very helpful. Explain everything thoroughly, and he have said in my car up and he gave me a video his serv More

by BBARBARASASHA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel Gomez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Philippe Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Westside Lexus responded

Thank you for sharing your experience with us at Westside Lexus! We're delighted to hear that our team provided thorough and helpful service. Enjoy your new car, and feel free to reach out if you need anything else!

January 29, 2025

Great experience! Fast and efficiant process. I would defintely recommend the entire Westside Lexus team. More

by bryan77
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Westside Lexus responded

Bryan, we're delighted to hear you had a great experience with the Westside Lexus team! Thank you for recommending us and we hope to see you again soon.

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