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Westside Lexus
Houston, TX
6,848 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,848 reviews
January 06, 2025
John is great. Makes the transaction very easy. He is very thorough in explaining the details and showing you all of the features of the vehicle. Makes the transaction very easy. He is very thorough in explaining the details and showing you all of the features of the vehicle. More
by dfaver
Verified Customer
January 04, 2025
I am a repeat customer and have always had a pleasurable experience with Westside. That said, this experience was even more pleasant because of Brooke M. She is very knowledgeable about the Lexus and did a experience with Westside. That said, this experience was even more pleasant because of Brooke M. She is very knowledgeable about the Lexus and did a great job of explaining everything. She kept me well informed on the status of my vehicle as we went through the process. Highly recommend Westside Lexus and Brooke is an excellent sales person. More
by judith_tompkins
Employees Worked With
January 04, 2025
Jay was easy to work with and very knowledgeable. It made buying a Lexus an enjoyable process. He was always there with an answer to all questions and contacted me immediately. It made buying a Lexus an enjoyable process. He was always there with an answer to all questions and contacted me immediately. More
by alice.feehery
January 04, 2025
Sales Consultant, Alex Winnicki, was very professional and helpful in getting me the perfect Lexus! and helpful in getting me the perfect Lexus! More
by LECHESS
Employees Worked With
January 03, 2025
Everything was straight forward. No real surprises. Didn’t enjoy the warranty hard sell at end of pick up. No real surprises. Didn’t enjoy the warranty hard sell at end of pick up. More
by harry25
Employees Worked With
January 03, 2025
Professional and did not oversell vehicle. Tried to add-on warranty packages but did not pressure. Tried to add-on warranty packages but did not pressure. More
by john.kill
January 02, 2025
Rafael was very helpful with the purchase of our new Lexus UX. He was patient and answered our questions with professionalism. Lexus UX. He was patient and answered our questions with professionalism. More
by mary95
Employees Worked With
January 02, 2025
Rick Tatum has been working with us for months concerning a TX until we found a GX 550. Rick kept us informed as to the deliveries of the GX until we found the one we were looking for! Rick's professionalism a TX until we found a GX 550. Rick kept us informed as to the deliveries of the GX until we found the one we were looking for! Rick's professionalism and personal service made the process smooth and easy! We were so impressed with Rick, Westside and our new Lexus that my wife and I have placed another order for another GX 550! More
by drt
January 02, 2025
Doug Phillips was very professional and helpful. The facility is beautiful. Enjoyed our purchase experience. The facility is beautiful. Enjoyed our purchase experience. More
by mcole12
Employees Worked With
January 02, 2025
Great service from Doug. Everything was quick and easy. He was very professional and thorough. Only negative is 4 days after pick up , the maintenance alert popped up and the Everything was quick and easy. He was very professional and thorough. Only negative is 4 days after pick up , the maintenance alert popped up and the car was in need of an oil change and break check. I feel like that should have been done prior to turning the car over. Especially since Westside Lexus had done all of the service for this car. Now I have to locate someone to check the breaks but at least an oil change would've been nice. More
by crowland1
Employees Worked With
Doug
