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Westside Lexus

Houston, TX

4.8
6,690 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,690 reviews

October 28, 2024

Jaxson went above and beyond to make sure I have the best experience in buying my new car. What a professional customer service experience! I highly recommend Jaxson if you are looking for a smooth buying More

by MAINGLE108
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaxson
Oct 28, 2024 -

Westside Lexus responded

We're delighted to hear that Jaxson provided you with such a professional and smooth buying experience at Westside Lexus! Thank you for the recommendation, and enjoy your new car!

October 28, 2024

I had a great car buying experience at Westside Lexus. Tim Gallagher assisted me on my test drive and help me choose a car that fit my needs without any pressure and Ben Stephen's was so helpful also in n More

by joeyhalldds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Westside Lexus responded

Joey, we're delighted to hear that Tim, Ben, and Manny made your car-buying experience smooth at Westside Lexus. Thank you for sharing such positive feedback! Enjoy your new ride!

October 28, 2024

I had a great experience with no pressure fining the right hybrid vehicle. I would recommend John Loving to anyone looking for a new vehicle. More

by kthompson30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Westside Lexus responded

We're delighted to hear that John provided a pressure-free experience for you at Westside Lexus! Thank you for recommending him and sharing your positive feedback. Enjoy your new hybrid vehicle!

October 27, 2024

Catalina is awesome in what she does she make sure you are please and good More

by Sweetloving452002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catalina Kurdiyeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Westside Lexus responded

Catalina will appreciate the kind words! Thank you for all your support of Westside Lexus!

Oct 28, 2024 -

Sweetloving452002 responded

Thank you Catalina for going where and above to make sure I was pleased with the vehicle keep up the great work you’re awesome. My whole family comes to you and we are pleased with you.

October 26, 2024

I was not happy with this dealership and the process of purchasing this toyota highlander. More

by HORACIO.BMW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alex Ponce
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Westside Lexus responded

Thanks for taking the time to leave a review. I am so sorry to hear that you had a bad experience. We pride ourselves on offering the highest level of service and hope you will consider discussing this matter further. Best, James Breaux - General Sales Manager - 1 (281) 558-3030

October 25, 2024

I am very happy with my Lexus cars. The service has been great! Buying a car was easy.and efficient. It was ready to go when I got to the dealer. Thank you! More

by psmall4882
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Clements
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Westside Lexus responded

We're glad to hear that your car-buying experience at Westside Lexus was smooth and efficient. Thank you for choosing us - safe travels in your new ride!

October 25, 2024

Danny Garza was an absolute pleasure to work with: we were in contact for weeks prior about what type of car we were interested in, he would regularly text me about news cars coming in and was instrument More

by mpchild
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Westside Lexus responded

We're delighted to hear that Danny provided such attentive service during your car search at Westside Lexus. It's great to know he kept you informed and helped secure the perfect vehicle for you. Enjoy your new ride!

October 24, 2024

I have used this dealership for my three last cars. It always outstanding and exceeds my expectations. Great customer service. You can never go wrong with Westside Lexus. They are the best and thank y More

by maryellen.mcglothlin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Westside Lexus responded

Thank you for your continued trust in Westside Lexus, MaryEllen! We're delighted to hear that Alex and our team consistently exceed your expectations. We appreciate the kind words and look forward to serving you in the future!

October 24, 2024

This dealership is very big and very nice. All lof the staff was super nice. Great place to buy a vehicle. More

by harley93_flstc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Westside Lexus responded

Thank you for the fantastic feedback, Harley! We're delighted to hear that our team at Westside Lexus made your visit enjoyable. We hope you're loving your new vehicle!

October 23, 2024

Joey is exceptional, listens well, explains thoroughly— from ordering to delivery—& takes my questions anytime. More

by rhenckel1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Westside Lexus responded

We're delighted to hear that Joey provided such exceptional service at Westside Lexus! Thank you for sharing your experience with us.

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