Westside Lexus

Professional people, great deal, awesome experience My friend and I had been interested in the Lexus NX 300 for a while, so we decided to get a test drive and picked Westside Lexus. We are glad we did o My friend and I had been interested in the Lexus NX 300 for a while, so we decided to get a test drive and picked Westside Lexus. We are glad we did our test drive here. Merrell was very friendly and professional. He took time showing us around and inside the vehicle, and clearly explained all the unique features. During the test drive, he answered all of our questions thoroughly and helped us know and love this vehicle even more! That was our first visit. We could not make a decision that day even though we had decided we would definitely buy this car. We wanted to go to different dealers to compare the offers. The second time I visited Merrell, he was still very patient and down-to-earth with me. He helped me find the combination that had my favorite exterior and interior colors and package that had all the features that I needed. I knew this was going to be my car but I just could not say the final word, because I had this weird promise with my friend to buy twin cars and park together at work lol. So I had to talk to her first since she was not there. I made it complicated, but Merrell made the process super easy for us, so the third time we went in, I finally bought the car with a great deal. Mary and Homer helped me finalize the deal. They were also amazing and lovely people to work with. I would never expect car purchasing process to be so pleasant. I know I just wrote an essay, but from my experience of working with Merrell, Mary and Homer, along with a few other staff that have helped me during and after the purchase, I can assure you that Westside Lexus is a great place to buy your vehicles. People here are friendly, honest, and knowledgeable; they will do their best to help you get good deals. You walk out not just with a car you love, but also with knowing more great and professional people. More

Purchase of RX 350 Our 5th or 6 transaction with Gary Cohen. Alex Winnicki and PAUL rockett. Always a pleasure. Fair and honest. Also the tech expert (forgot name) was Our 5th or 6 transaction with Gary Cohen. Alex Winnicki and PAUL rockett. Always a pleasure. Fair and honest. Also the tech expert (forgot name) was very good and quite patient with this non tech buyer! More

Great service- Best of the Best Jeff Margolis is the very best sales person as far as I am concerned! There is no high pressure sales involved. Highly recommend hom to anyone. Jeff Margolis is the very best sales person as far as I am concerned! There is no high pressure sales involved. Highly recommend hom to anyone. More

First class professional service. Most positive experience I have ever had purchasing a vehicle. Mary Margaret McGowan made the process so easy and she has so much experience that she Most positive experience I have ever had purchasing a vehicle. Mary Margaret McGowan made the process so easy and she has so much experience that she anticipates the customer's every need. I don't want to buy a car from anyone but her and West Side Lexus in the future. More

Respect and low pressure We went in looking for a specific used car. We never felt pressured or upsold. Everyone involved was courteous and respectful. We felt treated like pe We went in looking for a specific used car. We never felt pressured or upsold. Everyone involved was courteous and respectful. We felt treated like people, not numbers. More

Great experience. This is our 5th car from Westside. Louis B is very experienced and knowledgeable. He guided us through selection procee, test drive, and the closing process. I would recommend dealing w Louis B is very experienced and knowledgeable. He guided us through selection procee, test drive, and the closing process. I would recommend dealing with him again. More

Excellent Ben is kind and very nice!! Everything processed very nicely and smoothly. If You like to another car, definitely Ben is a right person to contact an Ben is kind and very nice!! Everything processed very nicely and smoothly. If You like to another car, definitely Ben is a right person to contact and ask. More

Kim Jessie was so kind and helpful Kim Jessie was such a wonderful salesman. He took the time to answer questions ! He was kind, approachable, knowledgeable . It was a good experience Kim Jessie was such a wonderful salesman. He took the time to answer questions ! He was kind, approachable, knowledgeable . It was a good experience at west side Lexus :) More

New car purchase went very smoothly Ben was very helpful and he answered all my questions he made the purchase of my vehicle and easy process he was easy to work with while negotiating Ben was very helpful and he answered all my questions he made the purchase of my vehicle and easy process he was easy to work with while negotiating the price More

Accomplished the sales deal in an effective and pleasant way I received an excellent professional Sales Service from Lauren Goldman, who has a great experience in walking through her products thoroughly. She and I received an excellent professional Sales Service from Lauren Goldman, who has a great experience in walking through her products thoroughly. She and I communicated well, and she helped me selecting the car model and color exactly what I prefer within my planned budget. By the way, I am also the owner of an eleven years old RX-350, which has been maintained in excellent shape. Thanks the service adviser, Josh Guerra, for his effort in taking good care of that aged car. More