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Westside Lexus

Houston, TX

4.9
6,436 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,436 reviews

October 01, 2016

Service Excellent, timely service as always. Laura has been my service rep since I bought the car & has been consistently helpful. Service has always been ti More

by Mary Worrall
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2016

Repair Bumper Damage Professional diagnosis of problem with quick and favorable result. All WestSide Lexus personnel courteous and available during normal working hours. More

by rugger6627
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Boyle, Ahmad Rabich
September 30, 2016

Always first class service! Chris has taken care of Mr Lexus several times over the past 5 years. He is always on time, professional, patient and explains all proposed service a More

by Gary L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2016

20,000 mile check up The experience was very pleasant, all work completed timely, and the staff very friendly. Would definitely recommend this dealership to any friends or More

by cnm123456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2016

excellent as usual Josh has been servicing our two Lexus cars for more than 10 years. He is always friendly and efficient. Pleasure to do business with you. More

by anmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
September 28, 2016

Painless I showed up when the doors opened and was given a two hour time window to do the service needed . Service was done right on the mark of two hours. More

by Donnab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garza
September 28, 2016

Another Great Experience Love going to this place. Chris is great service advisor. Car was competed when told. Will come back and recommend to friends who need to get their v More

by Thomashoang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2016

20,000 mile maintenance Love getting my car serviced here, from the time I drive up until I leave in my just washed car. They know how to make a person feel special! More

by Susan
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2016

Amazing customer service! I loved it, so friendly. You feel taken care of! I am so impressed with the quality of their work and customer service! I will never go anywhere else! More

by Sarah Nezhad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Clements
September 27, 2016

routine maintenance Excellent customer service. Jacob always provide detail information regarding servicing our vehicles. Jacob has been our service advisor for over si More

by Alvin2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
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