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Westside Lexus

Houston, TX

4.8
6,557 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,557 reviews

January 21, 2017

Routine Maintenance I really trust and respect my service advisor- Nestor Sorto. I am one that values professional ethics and fair treatment. He is the consummate profe More

by Goodspace
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nestor Sorto
January 21, 2017

First Class service and First Class people What I love about Westside Lexus is the after sale service. Instead of dreading going to get my car serviced I actually look forward to it. First I m More

by sloy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Checkout lady was nice
January 20, 2017

Very happy for the service I am very happy with the services lately for both of my Lexus cars, as well as the nice loaner car!!! Westside Lexus helps me take good care of the c More

by ping9315
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2017

excellent services very friendly welcome from person whom take my car to the garage shop, customer service person and customer consultant. I like an inspection and diagn More

by Knguyen
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2017

Best Services West side Lexus is fabulous. Everyone in all departments are first class all around. Best cars with no problems ever! Been a customer for 15 years. More

by Monique S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Vario
January 19, 2017

Very successful I brought my car in for it's inspection and I was in and out in an hour. Everyone was very professional and friendly. Thank you More

by Kaeldrd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
January 19, 2017

Great service dept Laura is always friendly and helpful . Service is performed efficiently and same day turn around is the norm... loaner cars are practically new so it More

by Lexusisbest2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2017

Over the top!!! Andrew is always prompt, friendly, and helpful. His business acumen is outstanding! He is quick to respond and always makes sure the loaner car is av More

by TGRIFFLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
January 17, 2017

They listen and care My service advisor helped me determine if our vehicle needed to have the hood adjusted to eliminated a slight clanking noise. We tested several other More

by W&B2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2017

Service for lexus es350 Periodic Service for 2015 lexus. One of the tires had a nail and could not be repaired. It Needed a new rire and alignment. It took 4.5 hours. TOO LO More

by Riad Chehlaoui
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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