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Westside Lexus

Houston, TX

4.8
7,017 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,017 reviews

November 27, 2018

Amazing Staff at Lexus made it so easy and exciting when it came to purchasing my car! Steve was so helpful, knowledgeable and patient. We appreciate all the More

by Levaldez1211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2018

The information given is not accurate The information given by sales people was not accurate and misleading. I was told the body scratches could be fixed, but it turned out none is fixable More

by radjiang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Jacobson, Desmond Johnson
November 20, 2018

Impeccably knowledgeable salesman. Our salesman was wonderful. His boss was a real asset. The product was nearly perfect. Besides being talented, informed and smart, the staff was kind More

by khusmann
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Margolis
November 19, 2018

Purchase All were very helpful. This is our 11th Lexus and we keep coming back because the cars and people are excellent. Thank you for your patience. More

by B.PITTENGER2529
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Homer Hsu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2018

Lexus GX460 I recently bought my vehicle last weekend. I was very pleased working with Mary. She made the process extremely easy and we got the vehicle at the pri More

by kld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Clements
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald Chomer, James Vu
November 12, 2018

Phenomenal Fast efficient customer service for a distinctive automobile.....the LS 500. Wow! Thanks again and will pick up my new vehicle on Wednesday. Can not More

by mawallace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sinh
November 12, 2018

Bought new car Purchased new car with ease at westside lexus. Mike Nelson was great to work with and the process was quick answer friendly. Thanks mike and westside! More

by kt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2018

Great experience! We had our two kids ( both under 3 years) with us and they were patient and understanding of our situation. We needed to find a car ASAP, and the RXL More

by ileanaf.if
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Maus, Caleb Sowell
November 11, 2018

Superb Service We had an excellent experience purchasing our first RX 350L. Our salesman went above and beyond to help us find the car with all the features we were More

by WLOUPAKOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Fikaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald Chomer
November 11, 2018

Amazing Experience From the initial contact to walk out the door, I couldn’t have asked for a more professional and pleasant experience. Thank you Westside Lexus. More

by johnmalekia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sinh Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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