Westside Lexus
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great service and advisor Wonderful experience and Laura was very thorough and my car was serviced timely. I would recommend service department to my friends. Comfortable loung Wonderful experience and Laura was very thorough and my car was serviced timely. I would recommend service department to my friends. Comfortable lounge areally as I waited for my car to be ready. More
Oil change Great service from Josh. I feel good about going on a long road trip after they inspected the SUV and received an oil change. They look over the ent Great service from Josh. I feel good about going on a long road trip after they inspected the SUV and received an oil change. They look over the entire car. More
Another Great Service Appointment I brought my IS250 in for it's 95K mile service. Laura was polite as always and got me on my way in just a few minutes. We even joked that the loane I brought my IS250 in for it's 95K mile service. Laura was polite as always and got me on my way in just a few minutes. We even joked that the loaner car was a temptation for me to consider buying a new car. I replied that I still had time to double the current mileage on my car first. More
Great experience Very friendly and reasonable. Would go back there or recommend someone else. Hai is a good guy. Straight and friendly. Explains things in detail. Mary Very friendly and reasonable. Would go back there or recommend someone else. Hai is a good guy. Straight and friendly. Explains things in detail. Mary is very friendly also. More
Quick & Friendly Professional Service Had warranty work performed on my car and it was out in a few hours. Very friendly service advisor that was extremely thorough and professional. Had warranty work performed on my car and it was out in a few hours. Very friendly service advisor that was extremely thorough and professional. More
Best buying experience I had the most pleasant buying experience at Westside Lexus. Jeff Margolis has been our salesman twice now, and I will continue to utilize his service I had the most pleasant buying experience at Westside Lexus. Jeff Margolis has been our salesman twice now, and I will continue to utilize his services as long as he is with Westside. He is professional, not pushy whatsoever, and makes a person feel welcome and respected. Our finance manager, Paul Rockett, was outstanding, as well. It seems like everyone within the company has great relationships with one another, and to me, that's important. When employees enjoy their work, it tends to trickle down to the customer - and it's evident that the folks at Westside enjoy what they do, and respect one another as fellow employees. It makes for a quick, easy, and pleasant experience. Westside Lexus has earned my business for life! More
Dealer Recall For Reprogramming As promised they did what they needed to do in one hour without and even washed my car under warantee They also found and fixed a small ding in my w As promised they did what they needed to do in one hour without and even washed my car under warantee They also found and fixed a small ding in my windshield. The service manager was Nestor Sorto. More
Excellent Service as always from Josh Josh is always extremely helpful. From the moment I schedule the appointment to when I pick it up, he is always there to provide the details of what Josh is always extremely helpful. From the moment I schedule the appointment to when I pick it up, he is always there to provide the details of what was done and to offer any assistance. Josh is the main reason we continue to use Westside Lexus Service. More
Timely and competent Was there for 5000 mile service. Loaner was ready when I arrived. Was able to pick up my car at 1:00 same day. No trouble. Was there for 5000 mile service. Loaner was ready when I arrived. Was able to pick up my car at 1:00 same day. No trouble. More
Excellent service From the time I entered the service department, I was treated with prompt, professional service. The entire experience was very impressive from check From the time I entered the service department, I was treated with prompt, professional service. The entire experience was very impressive from check in to check out. Jacob is my service coordinator and has done an outstanding job. More