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Westside Lexus

Houston, TX

4.8
7,017 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,017 reviews

December 13, 2018

Janecka GX460 Salesman was knowledgeable, pleasant. Carefully explained the various options. Gave us a tour of the facility including expansion plans. Showed us ea More

by JERRY.JANECKA
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2018

Easy & great It was quick & perfect. Morrel was professional & efficient. I enjoyed my entire experience. Loved the new maintenance facility. Paperwork was min More

by ceciliashan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
December 12, 2018

Purchase certified vehicles for my family from Steve Davis. Trust my contact at the dealership, very professional and knows the Lexus products, all models, very well. Easy to purchase our vehicles here. Excel More

by marcosfelder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Davis
December 12, 2018

The best!!! Great experience! Jeffrey Byers was awesome! Christian the tech guy, was great! Everyone so helpful! Love love love my car! I would never go anywhere More

by SD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Shafer
December 11, 2018

Love my car! Great things about Shannon and Kim had a great experience at this dealership. Judy in finance made everything so quick and easy! Loved my experience More

by Esroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Jessee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2018

Westside Lexus purchasing experience Friendly, knowledgeable sales staff and easy to work with. Good selections of pre-owned L-certified Lexus RX 350. Clean and large servicing facility. More

by everest1007
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Margolis
December 11, 2018

Awesome experience We came to the dealer to find out which line of Lexus we wanted to purchase. Ty met us on the floor, was courteous, found what our needs were, and dir More

by reidmcmillian62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Homer Hsu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Stanberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Jacobson
December 11, 2018

Easy and satisfying deal. New car, lower payments, delivered to GA, and cash back. Win win win. Merrell Middleton is the best! James tried to upsell me on a few things which w More

by nancyb535
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
December 11, 2018

Fair and transparent Listened to what I wanted and worked with me to obtain the vehicle that fulfilled my wishes. No bait and switch. Fair pricing and trade- in value. No More

by Catherine F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Vu, Louis Blackmon
December 10, 2018

Amazing as always! Dealership experience was fantastic. Jeffery Byers gave us a fmdrive through tour of the new service facility. We had several options on the vehicle w More

by JKLUG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lorch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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