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Westside Lexus

Houston, TX

4.8
6,553 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,553 reviews

August 17, 2018

Excellent Will did a great job getting me in and out in a short period of time. Most of staff is very friendly and accommodating .Would recommend your service g More

by BILLKREW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Zamora
August 17, 2018

Staff were friendly and helpful The price of the car could be a little more affordable.But the staff wee friendly and helpful and I love my RX350 The best looking car. More

by MREZA51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bret Aldridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis Blackmon
August 17, 2018

VERY HELPFUL Outstanding. I had an address issue with the vehicle lease as I was trying to use a PO Box. The finance guys and sales staff worked through several More

by staszak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Jacobson, Steve Budde, Karina Mejia
August 17, 2018

Great experience! Looks like we will be a forever Lexus family! Great experience and the whole Lexus team provided amazing service. We will be referring our friends a More

by ashleyelizondo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Aldridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu, Steve Budde
August 17, 2018

Awesome Experince First time buying a new car and had a wonderful experience. Top notch customer service. Ben was very helpful and answered all my questions to help fin More

by CANDICEPOLASEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Stanberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2018

Waste of time I went in to have my IS 200t for check up because it was making noise for the back and the speedometer jumps when I speed up I little gave it to them More

by ROHAIL.SHAIKH
Recommend Dealer
No
Employees Worked With
Josh Guerra
August 16, 2018

Bumper damage The service rep was great at calling me to give me updates. He did this several times. The workmanship is excellent. I brought my car here because I w More

by keithperry595
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Conrad
August 16, 2018

Best Lexus repairs & services in Houston! I love this place. I’ve been going to Westside Lexus service department for many years now. Excellent services as always. Very informative and knowle More

by MISTERNUI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2018

Fun and pleasant Nice friendly people and helpful. Actually kept asking if I needed anything else. MICHAEL Martini was super! My car was serviced washed and all in all More

by ssamper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Martini
August 16, 2018

I like it I like there so much.everbody worked there are so nice. I wish they will work a little bit faster.the car get more clear More

by xiujun2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Zamora
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