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Westside Lexus

Houston, TX

4.8
6,690 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,690 reviews

November 02, 2024

David went beyond the call of duty of customer service. He made sure I was in a vehicle that I was comfortable with. He took the time to listen to my needs. Showed me multiple vehicles. Once decided on the More

by Rosie
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Westside Lexus responded

Rosie, we're delighted to hear that David provided exceptional service and helped you find the perfect vehicle at Westside Lexus. Thank you for your continued trust in us, even on rainy days! Enjoy your new ride!

November 02, 2024

This is the 2nd vehicle purchased at Westside, both from John Parish. We have all services performed here as well; through Charles Perkins. My service is excellent and Lexus has established and formed a lot More

by MCDONALDCE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Parish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
1.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Westside Lexus responded

Thank you for your continued trust in Westside Lexus and for recommending John and Charles! We're delighted to hear about your positive experiences with both sales and service. Enjoy the ride!

November 01, 2024

Quick and efficient. Great customer service. Was on a time crunch and things got done fast. More

by sophiajenny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Westside Lexus responded

We are so happy that our Westside Lexus team earned your five stars. Thanks, Sophia!

November 01, 2024

First time buying a Lexus. I’d like to thank both John Parish and JT Theodore for their patience and facilitating my experience at Westside Lexus Dealership. Hands down 5 Sta More

by ruvalbarran1_allen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Parish
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Westside Lexus responded

We're delighted to hear that John and JT made your first Lexus purchase a 5-star experience at Westside Lexus! Thank you for choosing us, and enjoy your new ride!

October 31, 2024

Best salesperson ever. No pressing. Did everything with class and concern. Thanks Catalina, you’re the best. More

by DHALE94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Catalina Kurdiyeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Westside Lexus responded

We're delighted to hear that Catalina provided such a classy and considerate experience at Westside Lexus. Thank you for sharing your positive feedback!

October 31, 2024

The dealership is very clean and pleasant. I highly recommend our sales person, Jay Brown. Jay was great to work with from the beginning when I started my search and then when we came into t More

by cgodso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Westside Lexus responded

Thank you for sharing your experience with us at Westside Lexus! We're delighted to hear that Jay and our team provided a smooth and pleasant car-buying process. We appreciate the recommendation, enjoy your new vehicle!

October 31, 2024

Excellent staff very professional and well informed. Made a decision easy for me Would highly recommend More

by jnlea5084
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Fikaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Westside Lexus responded

Thank you for the recommendation! We're delighted to hear that our team at Westside Lexus made your decision an easy one. We appreciate your support and look forward to assisting you again in the future!

October 29, 2024

We traded in our 2016 RX 350 for a new 2024 RX 350. It was the best car purchasing experience of my life. Thank you, Alex W. More

by JIM_LEASK
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Westside Lexus responded

Jim, we're delighted to hear that Alex W. made your car purchasing experience at Westside Lexus the best one yet! Enjoy your new 2024 Lexus RX 350 and thank you for choosing us!

October 29, 2024

Led by Adam, the purchase of a new car from Westside was easy! Adam stayed in close contact throughout our purchase, ensuring we got the car we wanted and making the financing portion work as well. More

by shawnpaul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Westside Lexus responded

Shawn, we're delighted to hear that Adam made your car-buying experience smooth and enjoyable at Westside Lexus. Thank you for choosing us, and we hope you're loving your new ride!

October 28, 2024

Professional, good service, had the car that I wanted to buy for price I wanted to pay More

by RL.ROBERTSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Westside Lexus responded

Thank you for your confidence in Westside Lexus, and for your business. We are grateful to have you as a customer!

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