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Westside Lexus

Houston, TX

Overview
Employees
Reviews
Vehicles
4.9
6,848 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,848 reviews

January 10, 2025

Daniel did a great job with my walk in service date on Tuesday, I felt in the loop the entire time. More

by Doug.mullendore
Recommend Dealer
Yes
Employees Worked With
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Westside Lexus responded

We love to see great reviews. Thank you from all of us at Westside Lexus!

January 10, 2025

The facilities and the staff are top notch. Fernando was willing to go out of his way to help us with the vehicle purchase. More

by rlong7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Westside Lexus responded

We're delighted to hear that Fernando and the team at Westside Lexus provided you with top-notch service! Thank you for sharing your experience, and we hope you're enjoying your new vehicle.

January 10, 2025

Daniel's exceptional service at the Lexus dealership exemplifies the highest standards of customer care and automotive expertise. His approach to servicing my Lexus RX350 was both thorough and informati More

by BKim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kang
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Jan 13, 2025 -

Westside Lexus responded

Thank you for sharing such a glowing review of your experience at Westside Lexus! We're delighted to hear that Daniel's exceptional service and expertise made a positive impact on your visit. Your continued loyalty means the world to us, and we look forward to serving you again in the future!

January 09, 2025

The dealership is impressive in size, cleanliness and in the quality of the people that I dealt with. More

by atthelh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Westside Lexus responded

Thank you for the positive feedback! We're delighted to hear that our Westside Lexus dealership made a great impression on you. We look forward to welcoming you back in the future!

January 08, 2025

Pleasure to work with in every department. Joey Broussard was excellent in finding the right car for us. More

by ann18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2025 -

Westside Lexus responded

Ann, it's awesome to hear that Joey and the team at Westside Lexus made your experience a pleasant one. Thank you for choosing us–enjoy the ride!

January 07, 2025

AJ was very helpful in the entire process of purchasing our new car. The process went very smooth. More

by wsmith4100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Rueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2025 -

Westside Lexus responded

Thanks for the 5-star review of AJ. We hope to see you again at Westside Lexus!

January 06, 2025

It was a good experience with Westside Lexus team members. They are an amazing team and have a lots of choices compared to other dealerships. I am so happy with our new car - Lexus NX 350. Thank you More

by rejivarughese
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Owens
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Westside Lexus responded

We're delighted to hear that you had a great experience with the Westside Lexus team and are enjoying your new Lexus NX 350! Thank you for choosing us, and we hope to see you again in the future.

January 06, 2025

Daniel has always offered the highest level of customer service. I appreciate that I he has never kept me waiting, yet he takes time with his clients to make sure all questions are answered. More

by dennyweeks1
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Westside Lexus responded

We're delighted to hear that Daniel consistently provides top-notch service at Westside Lexus. It's great knowing he values your time while ensuring all your questions are addressed. Thank you for sharing this feedback!

January 06, 2025

Thank you very much for your service. He is very serious every time. See you next time More

by Meiyupan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Westside Lexus responded

Thanks for the awesome review of Westside Lexus!

January 06, 2025

Friendly Efficient Fair Knowledgeable Prompt Beautif ul facility Easy transaction Professional salemen Ease of communication Not pushy More

by kechurch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Westside Lexus responded

Thank you for highlighting the positive aspects of your experience with Westside Lexus! We're delighted to know that our team provided friendly and efficient service in a beautiful facility. We appreciate your feedback and look forward to serving you again!

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