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Westside Lexus

Houston, TX

4.8
6,697 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,697 reviews

April 14, 2024

We have purchased four vehicles from Shekhar Shroff over the past few years. He knows the vehicles well and has always been very professional. We always receive impeccable service from Shekhar. More

by ADDPAR
Recommend Dealer
Yes
Employees Worked With
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Westside Lexus responded

We're so glad to know that you've had consistently great experiences with Shekhar and our team at Westside Lexus. Thank you for your loyalty over the years, we appreciate it!

April 14, 2024

Wonderful purchasing experience. The purchase and financing of my new vehicle was very smooth. Even the trade in of my old vehicle went well. More

by epasveer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Westside Lexus responded

We're delighted to know that your purchasing experience at Westside Lexus was smooth and enjoyable. We strive to make every step of the process, including trade-ins, as seamless as possible. Thanks for choosing us!

April 14, 2024

Rafael Garcia is a polite young man who worked hard to make sure I got the right car. More

by jbrazil2
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Westside Lexus responded

We are thrilled to hear that Rafael went the extra mile to ensure that you got the right car. Thank you for trusting Westside Lexus with your business!

April 13, 2024

Our experience was wonderful. Catalina was so helpful and made sure we were comfortable in every step of the process. More

by Blakeware
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Catalina Kurdiyeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Westside Lexus responded

We're delighted to know that you had a wonderful experience with us at Westside Lexus! Your kind words about Catalina's helpfulness are much appreciated. Thanks for the review and enjoy your new ride!

April 13, 2024

Rafael Garcia was very helpful and he explained all the questions I had for him. Very professional services. More

by Annie Le
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Westside Lexus responded

Annie, we're glad to know Rafael was able to assist you and answer all your questions at Westside Lexus. Thanks for acknowledging his professionalism!

April 13, 2024

Oh my goodness everyone at this dealership is awesome. So courteous, friendly and very eager to please. More

by libbysimonson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwar Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renzo Heredia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Westside Lexus responded

Libby, we're delighted to know you had such a positive experience at Westside Lexus! Our team always aims to provide friendly and courteous service. Thanks for the awesome review!

April 12, 2024

Always kept a us updated on our vehicle progress. He was always willing to communicate and respond to our questions More

by URIBES_FAMILY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Westside Lexus responded

We're glad to know you were kept well-informed about your vehicle's progress at Westside Lexus. Our team is always here to answer any questions and provide updates as needed. Thanks for the positive review!

April 12, 2024

Westside Lexus has taken serves to a new level. In every department of the dealership. The customer is first. I have done business with Westside Lexus from the beginning when they open for business More

by The Golf Doctor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bret Aldridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clarice Schlinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charli Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Westside Lexus responded

We're so glad to know that you've had a great experience with us since the beginning at Westside Lexus. It's our pleasure to put customers first in every department. Thank you for your continued support and kind words!

April 12, 2024

I just got a brand new NX 350h yesterday! Ms. Catalina was very nice and professional agent. She is very thoughtful and easy to work with. I highly recommended her. More

by Joana Vu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Catalina Kurdiyeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Westside Lexus responded

Joana, we're so glad to know that Catalina was able to assist you in getting your new NX 350h at Westside Lexus. We appreciate the recommendation and hope you enjoy driving your brand-new car!

April 12, 2024

Edwar Guerrero was very professional and patient. He was a great subject matter expert on all the cars features and helped match my requirements and budget with the perfect vehicle...we bougt an RX 3 More

by franrolon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwar Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Westside Lexus responded

We're glad to know that Edwar was able to assist you in finding the perfect RX 350h model at Westside Lexus. It's great when our team can match your needs with just the right vehicle! Thanks for sharing your experience.

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