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Westside Lexus
Houston, TX
6,697 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,697 reviews
April 17, 2024
Excellent service on a new purchase, no pressures, Technology specialist get me started and Nellie oriented me on new vehicle. Technology specialist get me started and Nellie oriented me on new vehicle. More
by TTHOMASV
Verified CustomerEmployees Worked With
April 17, 2024
Lexus products are of excellent quality, reliable, durable, the technical service is meticulous and they do their job very well. I congratulate you durable, the technical service is meticulous and they do their job very well. I congratulate you More
by salomoncohen1
Employees Worked With
April 17, 2024
Best service department and wonderful waiting area. Andrew Nagler is always the Best with his communication and prompt service. Andrew Nagler is always the Best with his communication and prompt service. More
by Craig
Employees Worked With
April 16, 2024
Andrew communicates with me, informing me of my car repairs and maintenance. He clearly explains the details needed for my car. He conveys genuine concern regarding my satisfaction with my car repairs repairs and maintenance. He clearly explains the details needed for my car. He conveys genuine concern regarding my satisfaction with my car repairs and maintenance. Everything was handled professionally and promptly with my service. More
by Ruth
Employees Worked With
April 16, 2024
Fantastic service from Andrew. He was very involved and made everything easy. I was very happy! My only complaint was my car was not as clean as I expected it to be (based on pa He was very involved and made everything easy. I was very happy! My only complaint was my car was not as clean as I expected it to be (based on past history). Tires, wheels and interior did not seem to be touched. More
by Jgjax3
Employees Worked With
April 16, 2024
Returning customer. Will not go to any other dealership. Friendly atmosphere and welcoming staff. Help is always there for the smooth transaction of the sale Will not go to any other dealership. Friendly atmosphere and welcoming staff. Help is always there for the smooth transaction of the sale More
by Joseph
April 16, 2024
The whole experience was a 10/10. From the moment we walked in we we’re greeted by the staff. We have gone to Catalina 2 times this year for a vehicle and always meets our expectation From the moment we walked in we we’re greeted by the staff. We have gone to Catalina 2 times this year for a vehicle and always meets our expectations! More
by Smerino1031
April 15, 2024
This will be the 3 or 4th Lexus that I have purchased from this dealership and they are a pleasure to work with especially our sales person Jessica Arevalo! She was patient and very knowledgeable! from this dealership and they are a pleasure to work with especially our sales person Jessica Arevalo! She was patient and very knowledgeable! More
by christina.hand
April 15, 2024
Andrew does an excellent job when working with my appointment. He is an excellent service representative! Thanks appointment. He is an excellent service representative! Thanks More
by tedtriche
Employees Worked With
April 15, 2024
The sales person provided a great hospitality mind and kindness service on this car purchase. kindness service on this car purchase. More
by info@j-auto-solutions.com
