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Westside Lexus
Houston, TX
7,010 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,010 reviews
June 27, 2020
The entire process of purchasing my new car was amazing. The staff were all very nice and friendly. They made me feel very welcomed to be there. The staff were all very nice and friendly. They made me feel very welcomed to be there. More
by Brandonttran
Verified Customer
June 27, 2020
It was a pleasant experience. The dealership was clean and welcoming. Mr. Middleton was very knowledgeable about the vehicle and gave an excellent description on how to operate everything in it. and welcoming. Mr. Middleton was very knowledgeable about the vehicle and gave an excellent description on how to operate everything in it. More
by yrgray2005
Employees Worked With
June 27, 2020
The dealership was in excellent condition My salesman The dealership was in excellent condition My salesman was very professional great personality. Waited on me in a timely manner. Showed me the how to The dealership was in excellent condition My salesman was very professional great personality. Waited on me in a timely manner. Showed me the how to work my new car. More
by kellyshe76
June 27, 2020
Fantastic experience all the way around. Great facilities, professional staff. John Loving (salesman) could not have done a better job. Judy in finance was great. Absolutely recommend! facilities, professional staff. John Loving (salesman) could not have done a better job. Judy in finance was great. Absolutely recommend! More
by steve_hudson
June 27, 2020
Westside Lexus’ team is great to work with! They are Very helpful and courteous. I appreciate the straight-Forward approach and fast service. Thank you! helpful and courteous. I appreciate the straight-Forward approach and fast service. Thank you! More
by veixman
June 26, 2020
We love Westside Lexus. The remodel is great. I like that the service department is next to the car sales area. This is the 2 nd car I’ve bought from Mary Margaret. She exudes honesty. that the service department is next to the car sales area. This is the 2 nd car I’ve bought from Mary Margaret. She exudes honesty. More
by dianakharrell
June 26, 2020
We had a great experience at Westside Lexus. Jeff answered all our questions and did a great job making us feel totally comfortable with our purchase. answered all our questions and did a great job making us feel totally comfortable with our purchase. More
by wesbriggs
Employees Worked With
Jeff Margolis, Nam Pham
June 26, 2020
I feel as though I did all the work in buying my car. David W kept telling me what I can't afford. Judy (finance) didn't try to beat my credit union interest rate. Danny Garza made one offer, I emailed h David W kept telling me what I can't afford. Judy (finance) didn't try to beat my credit union interest rate. Danny Garza made one offer, I emailed him the wire agreement from the CU and the car was sold. More
by patriciadavis7514
June 25, 2020
I just bought my 3rd lexus and have had all my service/collision repairs done at Westside Lexus since 2001....never a complaint, super happy! service/collision repairs done at Westside Lexus since 2001....never a complaint, super happy! More
by PKGLITTLEWING
