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Westside Lexus
Houston, TX
7,010 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,010 reviews
July 12, 2020
Great people and awesome service. I can’t think of a better place to lease or purchase a car. My next car be a Westside Lexus. better place to lease or purchase a car. My next car be a Westside Lexus. More
by rppender
Verified Customer
July 12, 2020
The experience as a first time buyer in the US was made perfect by the great service levels that was experienced. Thank you for supporting me through the whole process. perfect by the great service levels that was experienced. Thank you for supporting me through the whole process. More
by DHEATHCOTE
Employees Worked With
July 12, 2020
Like always Jeffrey and team are great to work with. From finding me the car I wanted to drive out, it was a very pleasant experience From finding me the car I wanted to drive out, it was a very pleasant experience More
by juliek0
Employees Worked With
Other Employees :
Alum I think who handled my financing. He’s incredible.
July 11, 2020
Nice Car OK price. Passed Dealer Inventory Tax on to me. Documentation Fee is a double reasonable amount. Worked hard after the agreed-upon price of the vehicle to add Passed Dealer Inventory Tax on to me. Documentation Fee is a double reasonable amount. Worked hard after the agreed-upon price of the vehicle to add extras to the loan....all of which you can save on by purchasing directly {without paying interest). Took about 3.5 hours to walk out of there with the vehicle. The next time I am in the market for a vehicle I am not sure I will go back. Shannon and Judy were pleasant enough to deal with...but the tactics to increase the amount of the loan and the fact that it took so long to get out of there left me displeased. More
by JAMESERICMOORE
July 11, 2020
I'm so pleased at the level and quality service I received...... My sales person Shannon George was the best...... You have a customer for life.... Thank you Westside Lexus! received...... My sales person Shannon George was the best...... You have a customer for life.... Thank you Westside Lexus! More
by jaybayne
Employees Worked With
July 11, 2020
I visited the dealership twice. First time for test drive, the sales is very knowledgeable and calm to demonstrate the features. The second visit was getting the car and loan. Excellent service and eff drive, the sales is very knowledgeable and calm to demonstrate the features. The second visit was getting the car and loan. Excellent service and efficient. More
by Shutingchao
July 10, 2020
The sales team was very customer focused - excellent staff and superb service. We got exactly the vehicle we wanted and they made sure it was in perfect condition. staff and superb service. We got exactly the vehicle we wanted and they made sure it was in perfect condition. More
by RMLLOYD001
July 10, 2020
Great experience! Lauren worked with us a d made us feel as if we were her only customer. I would recommend Westside Lexus to our friends. as if we were her only customer. I would recommend Westside Lexus to our friends. More
by PSCHOLES
July 10, 2020
The professionalism was superb. Courteous staff and very helpful. The dealership is following the COVID -19 guidelines and I felt safe. Chong Lee was excellent! helpful. The dealership is following the COVID -19 guidelines and I felt safe. Chong Lee was excellent! More
by EHAJOVSKY
