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Westside Lexus

Houston, TX

4.8
7,010 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,012 reviews

July 15, 2020

Great people great service all the staff is most helpful always John W LODHE iii CRO PRESIDENT LODGE LUMBER CO HOUSTON. Best dealer in Texas More

by JOHN.LODGE
Recommend Dealer
Yes
Employees Worked With
Bret Aldridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Brush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Zuerner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charli Byers
Jul 15, 2020 -

Westside Lexus responded

It's great to hear from you, John! Thank you so much for saying that Westside Lexus is the best dealer in Texas. We hope that your new vehicle is treating you well.

July 14, 2020

Westside Lexus is awesome! They are so professional compared to other dealerships. I’m a first time buyer and so pleased with my new Lexus. More

by Silver Sassy
Recommend Dealer
Yes
Employees Worked With
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Shafer
Jul 14, 2020 -

Westside Lexus responded

We're honored that you came to Westside Lexus to buy your first car! It's amazing to hear that our sales team delivered a great experience and stood out from the other dealerships you've visited. Thanks for coming by - we're wishing you many safe and happy miles in your new Lexus!

July 14, 2020

This is my 4th Lexus RX from Westside Lexus. They truly define customer service. My salesman Shekar Shroff went out of his way in 100 degree weather to show my wife and I cars and picked the best choice fo More

by Barryfed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2020 -

Westside Lexus responded

Billie and Barry - We can't thank you enough for coming back to Westside Lexus for another vehicle! It means so much that you can depend on our team to provide excellent customer service and make the car-buying process go smoothly. Thank you for sharing these details about your recent purchase and for mentioning Shekar, Paul, and Anil. We look forward to our continued relationship!

July 14, 2020

Our recent experience at Westside Lexus could not have been better. Our sales representative, John Parrish was excellent. Knew what we wanted, made the sale. More

by rebeccaharper
Recommend Dealer
Yes
Employees Worked With
Josh Guerra, John Parish, Nam Pham
Jul 14, 2020 -

Westside Lexus responded

Thank you for working with the Westside Lexus team, Rebecca. We are dedicated to finding the best option for customers and I am pleased to hear that John was so accommodating! Congratulations on the purchase of your new vehicle & safe travels.

July 14, 2020

Sam Chau made us felt very welcome. He is very quick and patience. We are delighted with his help from the start. Thank you. Khanh Nguyen More

by KLN_PROP
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2020 -

Westside Lexus responded

We really appreciate the five-star review, Khanh! It's great to hear that Sam delivered such friendly and efficient service. Thank you for coming to Westside Lexus!

July 13, 2020

Alex was great and had everything ready to go when I went to sign papers. The facilities were clean and everyone was wearing a mask More

by amyankowsky
Recommend Dealer
Yes
Employees Worked With
Tracy Harbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clarice Schlinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Parish, Charli Byers
Jul 14, 2020 -

Westside Lexus responded

Hi Amy, thank you for reviewing Westside Lexus and for giving a shout out to our team member, Alex. We strive to make every process a seamless experience and it is wonderful to see that came true for you. Safe travels!

July 12, 2020

Wonderful experience. The sales person, Lauren Goldman, was outstanding. This is my second car purchase from her in several months. Truly exceptional dealership. Five stars More

by DENDAN
Recommend Dealer
Yes
Employees Worked With
Gary Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Goldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2020 -

Westside Lexus responded

Thank you for reviewing Westside Lexus. It is wonderful to see that Lauren consistently helps you find the best option. We're grateful to have your loyalty and wish you safe travels in your new car!

July 12, 2020

Great service. Shekhar was very pleasant to deal with and followed up on every promise. Great experience and would love to come to Westside again. Kristian More

by ktndeveloper
Recommend Dealer
Yes
Employees Worked With
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2020 -

Westside Lexus responded

Thanks for the great review, Kristian! Shekhar is definitely an invaluable member of our team here at Westside Lexus, so we love to hear that he made your experience so enjoyable. We look forward to seeing you next time!

July 12, 2020

Could not have asked for a better experience! Jim Fikaris is the best!!!! Would recommend him to anyone that is buying either new or used More

by haybrl
Recommend Dealer
Yes
Employees Worked With
Jim Fikaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2020 -

Westside Lexus responded

Thank you for the 5-star review! We are so glad you enjoyed working with Jim here at Westside Lexus, and we will certainly let him know that you appreciate his help!

July 12, 2020

Good experience with Sales, disappointed with Finance experience. Service rates are high, not competitive. Purchased my lease vehicle, requested a 24-30 month loan and ended up with a 60 month. More

by fjbaker
Recommend Dealer
Yes
Employees Worked With
Jeff Margolis, Nam Pham
Jul 13, 2020 -

Westside Lexus responded

Thank you for taking the time to leave us this review and feedback. I assure you that we strive for competitive pricing here, and I would be more than willing to discuss the financial details with you directly. Please don't hesitate to give me a call. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

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