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Westside Lexus
Houston, TX
7,013 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,013 reviews
July 18, 2020
Friendly people,price,time was taken for the process, product satisfaction,trade ,payments and no money down.Very satisfied with the purchase of my vehicle product satisfaction,trade ,payments and no money down.Very satisfied with the purchase of my vehicle More
by jumaca85
Verified CustomerEmployees Worked With
Jeff Margolis
July 17, 2020
Service was excellent No wait time and car was done in a Service was excellent No wait time and car was done in a timely manner I was given a loner car The service lady was friendly Service was excellent No wait time and car was done in a timely manner I was given a loner car The service lady was friendly More
by kellyshe76
July 17, 2020
Came in with the wife to look at a used car for her. Never thought we could afford a new one. A few hours later with Steve Machann and we drove home in a NEW Lexus. Steve made it happen!...This was the Never thought we could afford a new one. A few hours later with Steve Machann and we drove home in a NEW Lexus. Steve made it happen!...This was the best car purchase experience we have ever had! More
by mcguyver
July 17, 2020
Good experience. Prompt responses to questions. Updates provided on the status of the car. I felt the necessary precautions were taken due to the virus. provided on the status of the car. I felt the necessary precautions were taken due to the virus. More
by mbmcmann
Employees Worked With
July 16, 2020
JIM WAS THE ABSOLUTE BEST! He helped me find the car of my dreams and made us feel like we were getting a really great deal! He was patient and the best car salesman I have ever met!!! my dreams and made us feel like we were getting a really great deal! He was patient and the best car salesman I have ever met!!! More
by KRARRATT22
Employees Worked With
July 16, 2020
Great experience on my recent Lease of an RX350. Mary Margaret and Merrill should be commended for their outstanding service and attention to detail. Joe Untermeyer Margaret and Merrill should be commended for their outstanding service and attention to detail. Joe Untermeyer More
by JOEUNTERMEYER
July 16, 2020
I come to Wedtside because of Steve Davis and Ty Stanbetty. I've known Steve all of my life and he is a great guy. Ty is a relative of a coworker and an outstanding guy as well. I buy Lexus because Stanbetty. I've known Steve all of my life and he is a great guy. Ty is a relative of a coworker and an outstanding guy as well. I buy Lexus because of them. It is also a pretty darn good car! More
by MAHALITC
July 16, 2020
Always a great experience at Westside Lexus. From sales to service, top notch! Alex answered all our questions and got us into the right car for us to service, top notch! Alex answered all our questions and got us into the right car for us More
by Akampschmidt
July 15, 2020
Westside Lexus was awesome! Working with Jeff Margolis remotely, over the phone and via the internet, was so easy. He truly made our experience pleasurable; plus, he helped us s Working with Jeff Margolis remotely, over the phone and via the internet, was so easy. He truly made our experience pleasurable; plus, he helped us secure a vehicle and a competitive price without a lot of hassle. Then, when we arrived to pick up the car he quickly made us feel at home, took time to go over the amenities and operation of the car and made sure we got on the road as we lived over 5 hours away. More
by mwjanus
Employees Worked With
Jeff Margolis, Nam Pham
July 15, 2020
We had a very lovely experience. Lauren was very nice and easy to work with. No complaints. We are very happy with our Lexus. Thank you. and easy to work with. No complaints. We are very happy with our Lexus. Thank you. More
by LYNN17
