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Westside Lexus
Houston, TX
7,013 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,013 reviews
July 21, 2020
Westside Lexus is a top notch, first class organization. Every person I dealt with was professional and courteous. Most auto dealers will pressure you to buy add on products and/or warranties but not this d Every person I dealt with was professional and courteous. Most auto dealers will pressure you to buy add on products and/or warranties but not this dealership. I was quite pleased with my experience. More
by HJLAHOOD
Verified Customer
July 21, 2020
Westside Lexus did a great job with the entire car buying process. They were very communicative and efficient. I would definitely use them again in the future. process. They were very communicative and efficient. I would definitely use them again in the future. More
by rtroxtell
July 21, 2020
Excellent...including Louis and Jeff. This is my 3rd car. 1st was the car...es350? Then RZx350 10 yrs. ago. Then another yesterday. I guess I like them! And my sales people!!! 1st was the car...es350? Then RZx350 10 yrs. ago. Then another yesterday. I guess I like them! And my sales people!!! More
by greerjd
July 21, 2020
Merrell has a great customer service, very professional and knowledgeable; made my wife and myself comfortable. Its was overall a good experience, definitely referring my family and friends and knowledgeable; made my wife and myself comfortable. Its was overall a good experience, definitely referring my family and friends More
by jybryl
Employees Worked With
July 21, 2020
We’ve worked with Westside Lexus for years. Our experience has been consistently outstanding with the sales staff as well as the service department. Wonderful people! experience has been consistently outstanding with the sales staff as well as the service department. Wonderful people! More
by catcaldwell
July 20, 2020
The customer Service received by the individuals selected was above par. They were Professional and polite and very detailed with their explanation of the process. was above par. They were Professional and polite and very detailed with their explanation of the process. More
by ltabon1
July 19, 2020
A very pleasurable expenence my wife and I have bought several cars from Westside Lexus and each time has been an enjoyable experience. The employees are very friendly, courteous my wife and I have bought several cars from Westside Lexus and each time has been an enjoyable experience. The employees are very friendly, courteous and knowledgeable There is no measure to buy and they do not push services that are not needed, More
by ALLEN19
July 19, 2020
Very nice and professional salesmen. They were very willing to help make the sale. Also attentive to what type of vehicle I was looking for. willing to help make the sale. Also attentive to what type of vehicle I was looking for. More
by jgarza817
July 19, 2020
Everyone was helpful and knowledgeable about what I needed as a customer. I was impressed by the quality of time and patience they all exhibited. needed as a customer. I was impressed by the quality of time and patience they all exhibited. More
by etienne.angela
July 18, 2020
Great experience. I was pleasantly surprised to see how easy the process was for buying a car. Will definitely be back for my next car. easy the process was for buying a car. Will definitely be back for my next car. More
by todd44
