Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Westside Lexus
Houston, TX
7,013 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,013 reviews
July 25, 2020
Merrell is easy to work with and takes care of all your needs. He listens to what you want and makes the whole care buying process as smooth as possible. needs. He listens to what you want and makes the whole care buying process as smooth as possible. More
by RCABNESS
Verified CustomerEmployees Worked With
July 25, 2020
After 20 years of great service by Alex Winnicki at Westside Lexus, we decided to go for another 3 years with him and this dealer. Lexus brand is hard to beat, combined with the excellent service. Westside Lexus, we decided to go for another 3 years with him and this dealer. Lexus brand is hard to beat, combined with the excellent service. More
by amorales917
July 25, 2020
mmm has worked with us for many years. Most knowledgeable auto sales Agent I’ve ever worked with. Don’t tell anyone how much to say auto sales Agent I’ve ever worked with. Don’t tell anyone how much to say More
by kreed131
July 24, 2020
The absolute best salesman and dealership in the world!!!!! Don't take my word for it come and experience it for yourself. Marvelous spectacular etc world!!!!! Don't take my word for it come and experience it for yourself. Marvelous spectacular etc More
by Tyronevessel
July 24, 2020
I have never had a better car buying experience. This dealership went above and beyond to help me find what I was looking for. Everyone was so Kind and helpful, especially Alex, and I love my new Lexus! dealership went above and beyond to help me find what I was looking for. Everyone was so Kind and helpful, especially Alex, and I love my new Lexus! More
by Anna Lou B.
Employees Worked With
July 24, 2020
Shakur is wonderful!! He did everything he could to make me happy. He was able to answer any question I had for him. He also answers his phone and calls back. Awesome!!! me happy. He was able to answer any question I had for him. He also answers his phone and calls back. Awesome!!! More
by BMENARD01
Employees Worked With
July 24, 2020
Great dealership, sales, service. I have been working with John Parish for multiple cars and he has been super, fair, trustworthy. Josh in service very good. with John Parish for multiple cars and he has been super, fair, trustworthy. Josh in service very good. More
by fbiba
Employees Worked With
L. T. In finance, 5 star rating., Josh Guerra, John Parish
July 23, 2020
Mike & Gonzo 5 STARS We recently purchased our 6 car from Westside Lexus. Mike and Gonzo were great to work with and made the process very easy. We will see you for #7 s We recently purchased our 6 car from Westside Lexus. Mike and Gonzo were great to work with and made the process very easy. We will see you for #7 soon! More
by pars10
July 22, 2020
This dealership has been newly remodeled and looks amazing! Everyone was very friendly and helpful. Everyone was practicing social distancing so I felt safe. The salesman went above and beyond to hel amazing! Everyone was very friendly and helpful. Everyone was practicing social distancing so I felt safe. The salesman went above and beyond to help me. Excellent service. More
by Erik
Employees Worked With
July 21, 2020
Excellent experience! Mark Solomon answered all of my questions and made the process seemless remotely. Best experience buying a car than I’ve ever had. I loved being able to handle almost everything rem questions and made the process seemless remotely. Best experience buying a car than I’ve ever had. I loved being able to handle almost everything remotely. More
by CHRISTY
