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Westside Lexus

Houston, TX

4.9
6,899 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,899 reviews

February 17, 2025

Joey was amazing! We talked for months while I waited for my GX550. He constantly kept me updated. We came from Louisiana to get the truck and he was ready and accommo More

by ronald.davisjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Westside Lexus responded

Ronald, it's fantastic to hear that Joey provided such excellent service during your GX 550 purchase at Westside Lexus. We appreciate you making the trip from Louisiana and are thrilled our team made it a memorable experience! Enjoy your new truck!

February 17, 2025

Our experience with Westside and Shekhar Shroff was excellent and would recommend him and Westside to friends looking to purchase a new Lexus. More

by jackbraddock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Westside Lexus responded

Jackbraddock, we're delighted to hear that Shekhar and the Westside Lexus team provided you with an excellent experience. Thank you for recommending us!

February 16, 2025

From the minute we drove up, Alex made us feel welcomed at the dealership. He was knowledgeable and helpful throughout our experience. The entire car buying process was less than two hours thanks to him. More

by jason.oefinger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Westside Lexus responded

It's fantastic to hear that Alex made your visit to Westside Lexus so welcoming and efficient! We're glad the car buying process was smooth and quick for you. Enjoy your new vehicle, and thank you for choosing us!

February 16, 2025

Jeff was very thorough reviewing the final price thatI paid for the car. He carefully reviewed the basic car system. He offered additional help as needed. More

by jcaryntilton
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Westside Lexus responded

We're delighted to hear that Jeff provided such a thorough and helpful experience at Westside Lexus. Thank you for sharing your feedback!

February 15, 2025

I greatly appreciated Lauren Goldman's professionalism and knowledge of Lexus products. I arrived with so many questions, and Lauren helped me make a purchase decision I feel great about. I also look forw More

by webhaley
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lauren Goldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Westside Lexus responded

Haley, we're delighted to hear that Lauren and Andrew provided you with such a positive experience at Westside Lexus. Thank you for your kind words, and we look forward to continuing our relationship with you!

February 14, 2025

We enjoyed working with Adams very helpful… He sure did go extra miles to help us. Much appreciated. More

by UT_VANNGUYEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Truong
Feb 14, 2025 -

Westside Lexus responded

We're delighted to hear that Adam went the extra mile for you at Westside Lexus! Thank you for sharing your positive experience, and we appreciate your support.

February 14, 2025

Very professional dealership and staff. Easy car buying process. No issues that I encountered here More

by tar1424
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Westside Lexus responded

Thank you for the great review. We look forward to seeing you again at Westside Lexus!

February 14, 2025

A plus. Got great treatment and help. Everyone I worked with did a good job and I believe they were trying their hardest to make sure I got what I wanted More

by macintyre
Recommend Dealer
Yes
Employees Worked With
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arron —- don’t remember his last name. Nice guy
Feb 17, 2025 -

Westside Lexus responded

We're delighted to hear you had a positive experience with our team at Westside Lexus. Thank you for recognizing their efforts in ensuring your satisfaction!

February 13, 2025

I've been a customer with Westside for several years and recommend to friends and strangers. Andrew Nagler, Merrell Middleton are exceptional at what they do and the entire Westside Team, for me, is fun to More

by JBAKER36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Westside Lexus responded

Thank you for your continued support and recommendation of Westside Lexus! We're happy to hear that Andrew, Merrell, and the rest of our team have consistently provided exceptional service. Until next time, drive safely!

February 12, 2025

Great customer service, very patient and answering all of my questions. Overall great customer experience! More

by feabetty
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Westside Lexus responded

We're delighted to hear that you had a great experience with our team at Westside Lexus! Thanks for the kind words and support.

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