Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Westside Lexus

Houston, TX

Overview
Employees
Reviews
Vehicles
4.9
6,848 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Contact Dealership
View Awards

12000 Katy Fwy

Houston, TX

77079

Directions

By Type

Showing 6,848 reviews

January 18, 2025

Awesome experience at your dealership. Merrell was very professional and sincere in his handling of my purchase. Everyone was do friendly and eager to help. More

by carrieann555
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Westside Lexus responded

We're delighted to hear about your awesome experience with Merrell and the team at Westside Lexus. Thank you for sharing your feedback!

January 16, 2025

Awesome experience. Best salesman I have ever worked with. Great follow up by salesman and customer service. Would recommend Westside Lexus to everyone. Thank you. More

by boomlift
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2025 -

Westside Lexus responded

We're delighted to hear about your awesome experience with our team at Westside Lexus! Thank you for recommending us and sharing such positive feedback. We look forward to serving you in the future!

January 16, 2025

Excellent experience at Westside Lexus with my services! Daniel Kang is always fast, friendly, and professional. It’s always a pleasure to have my car serviced with him. I highly recommend Daniel at West More

by Norma P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Westside Lexus responded

Thank you for sharing your excellent experience with Daniel and the team at Westside Lexus, Norma! We're delighted to know that his fast, friendly, and professional service keeps you coming back. We appreciate your recommendation!

January 16, 2025

I found Merrell very helpful in my purchase of a new Lexus. He stepped to provide service when Mary Margaret was not available. We (my wife & I) love Westside. This is our fourth purchase from the de More

by ALLEN19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2025 -

Westside Lexus responded

Thank you for your continued loyalty to Westside Lexus, Allen! We're delighted to hear that Merrell and Mary Margaret have consistently provided excellent service during your visits. Enjoy the new Lexus, and we look forward to assisting with any future needs!

January 16, 2025

I have had nothing but great experiences so far! From ordering my car all the way through delivery. More

by TRISHHAVEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwar Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renzo Heredia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Westside Lexus responded

We're grateful to have you as a Westside Lexus customer, Trish. Thanks for the review!

January 15, 2025

I have Lexus RX350h for 20,000 miles service and waited for less than 1 hour . More

by rong.dong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2025 -

Westside Lexus responded

We're glad our team could get you back on the road in a timely manner! Thank you for the 5-star review of Westside Lexus.

January 14, 2025

Fastest purchase I’ve ever made. The salesman and other staff were very professional. Very positive experience. More

by wlynch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Jessee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Rueda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2025 -

Westside Lexus responded

We're delighted to hear that your experience at Westside Lexus was both timely and positive! Our team is committed to providing professional service, and we're glad we could assist you efficiently. Enjoy your new ride!

January 14, 2025

Daniel was great and very attentive. He answered all of my questions and got me out as quick as he could. More

by Xoxo6516
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2025 -

Westside Lexus responded

We're delighted to hear that Daniel provided attentive service and made your experience at Westside Lexus a smooth one. Thank you for sharing this positive feedback!

January 13, 2025

From start to finish Westside Lexus made the buying process simple and painless and treated me with the upmost respect. More

by RHONHAR
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Homer Hsu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Westside Lexus responded

We're delighted to hear that your experience at Westside Lexus was smooth and respectful. Thank you for choosing us!

January 12, 2025

I have used Westside Lexus for 17 years. Homer Hsu sold me my first GX in 2007 and participated as sales manager for my newest this December 2024. Rafael Garcia, my salesman is top notch; a More

by debrabigler
Recommend Dealer
Yes
Employees Worked With
Homer Hsu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Westside Lexus responded

Debra, thank you for your loyalty to Westside Lexus over the years! We're delighted to hear that Homer and Rafael provided excellent service. Enjoy your new GX!

1
...
3
4
5
...
685