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Westside Lexus

Houston, TX

4.8
7,069 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,069 reviews

May 10, 2025

Adam was very professional so was Sterling. .Adam went over the operation and mechanics of the car where we understood. More

by julex110875
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Westside Lexus responded

Thank you for the wonderful feedback, Julex! We're glad to hear that Adam and Sterling provided a professional experience at Westside Lexus. Enjoy your new car, and let us know if there's anything else we can do for you!

May 10, 2025

I had a great experience purchasing a car from West Side Lexus. Merrell has helped and offered great service from start to finish. More

by gpapp691
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Westside Lexus responded

We're delighted to hear that Merrell provided you with excellent service throughout your car purchase at Westside Lexus. Thank you for sharing your positive experience!

May 10, 2025

Absolutely wonderful service! !! Nellie and JT (Finance) were phenomenal. Recommend your service and your team any day. More

by THENUNEZFAMILY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nellie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Westside Lexus responded

Thank you for the fantastic feedback! We're delighted to hear that Nellie and JT provided phenomenal service at Westside Lexus. We appreciate your recommendation and look forward to serving you again in the future!

May 10, 2025

Always a pleasure to work with Alex Winnicki. Dom Thornton was also excellent in finance. We have gotten several cars from Westside and keep coming back due to the exceptional customer service More

by 8262292
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Westside Lexus responded

Thank you for your continued trust in Westside Lexus! We're delighted to hear that Alex and Dom provided excellent service. We look forward to assisting with any future car needs!

May 10, 2025

Danial was very attentive and gave me great suggestions regarding next steps for my vehicle service. I highly recommend him as a service representative. Westside Lexus is lucky to have him! More

by Phyllis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Westside Lexus responded

Thank you for the glowing review, Phyllis! We're delighted to hear that Danial provided attentive service and helpful suggestions at Westside Lexus. We appreciate your recommendation and look forward to assisting you again in the future!

May 09, 2025

On the whole was happy with the experience. I got sold some expensive insurance on tires and front window, which prices were reduced as soon as I showed some concern on the high pricing, More

by t.nishigaki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Westside Lexus responded

We're glad to hear you were overall happy with your experience at Westside Lexus. We appreciate your feedback and are always here to address any concerns or questions you may have in the future!

May 09, 2025

I, a 75 year old woman knowing not much about car maintenance, feel soooo fortunate to have Daniel Kang as my consultant. He is not only very detailed, knowledgeable but also responsive and compassi More

by Shu F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Westside Lexus responded

It's wonderful to hear that Daniel provided such detailed and compassionate service at Westside Lexus. We're delighted he could assist you with your car maintenance needs, and we look forward to continuing this great relationship!

May 06, 2025

Daniel is the best. Alway ready for my arrival. Keeps me updated on my service. Has assisted me when I have needed special attention. More

by Galveston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Westside Lexus responded

We're delighted to hear that Daniel continues to provide you with exceptional service at Westside Lexus. Keeping our customers informed and well taken care of is what we strive for, so thank you for sharing your experience!

May 06, 2025

Very communicative. Explained the features of my new vehicle well. He took the time to show me everything and how to pair it with my phone. More

by ASHLAPHILL
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Westside Lexus responded

Ashlaphill, we're delighted to hear that you had a great experience with our team at Westside Lexus. It's wonderful to know the features of your new vehicle were explained thoroughly. Enjoy your ride!

May 06, 2025

I recently had a fantastic experience purchasing a car from Nellie Gonzalez at West Side Lexus. From the moment I walked in, she was welcoming, knowledgeable, and attentive to my needs. She took the time More

by ERODRIGUEZ110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nellie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Westside Lexus responded

Thank you for sharing your wonderful experience with Nellie at Westside Lexus! We're delighted to hear that her knowledge and attentiveness made the car-buying process smooth and enjoyable. We appreciate your recommendation, and we're thrilled you found the perfect vehicle with us!

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