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Westside Lexus

Houston, TX

4.8
6,696 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,696 reviews

May 03, 2024

Jessica was outstanding from the welcome handshake to the "enjoy your new Lexus". She was attentive to my wife's telling on the new vehicle details. Was prompt to show her on the lot options and accurately s More

by JORGES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Arevalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Westside Lexus responded

Jorges, we're delighted to know Jessica provided an outstanding experience at Westside Lexus. We strive for excellent customer service and it sounds like she hit the mark! Enjoy your new ride!

May 02, 2024

I found the dealership very cordial and easy to deal with…. Both Lauren Goldman and Gary Cohen were exceptionally kind… More

by PLF5110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Goldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Westside Lexus responded

We're so glad to know that you found our dealership easy to work with and appreciated the kindness of Lauren and Gary. Thanks for choosing Westside Lexus!

May 02, 2024

My experience was very good. Rick was very nice and patient with me and a pleasure to work with. More

by shantel.young1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Tatum
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Westside Lexus responded

The team at Westside Lexus loves seeing great reviews! Thank you, Shantel!

May 02, 2024

Alec was very courtesy, polite and patience with explaining every detail in my new car purchase. More

by vgravier2309
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Westside Lexus responded

We love to hear Alec delivered a 5-star Westside Lexus experience. Thanks for taking the time to share your feedback!

May 01, 2024

Everyone from service to sales to finance is knowledgeable and a pleasure to deal with. More

by SANLYN18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Westside Lexus responded

The pleasure is all ours, Sanlyn! Thank you for sharing this praise for our entire team at Westside Lexus!

April 30, 2024

My experience was GREAT! She made us feel very comfortable and didn’t give up on getting us a great deal! More

by Hellen Ruiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catalina Kurdiyeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Westside Lexus responded

Hellen, we're delighted to know you had a great experience at Westside Lexus! Our team is always here to make sure our customers get the best deals. Thanks for sharing your feedback with us!

April 30, 2024

Great service and car buying experience. John Loving was patient and friendly which made it a pleasant experience for us! More

by samsonsmv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Westside Lexus responded

We're glad to know that you had a great car-buying experience with us at Westside Lexus! It's wonderful to see that our team, especially John Loving, was able to provide the patient and friendly service we strive for. Thanks for sharing your feedback!

April 30, 2024

Good experience staff and facility Professional staff and support personnel made my visit Saturday morning very pleasant More

by kattegummulamdpa
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Westside Lexus responded

We're glad to know you had a good experience with our professional staff and facility at Westside Lexus. We strive to make every visit pleasant for our customers, thank you for your feedback!

April 30, 2024

Steve was great to deal with. He was very easy to talk to made a good deal and we both was satisfied. More

by JACOBCHACKO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Westside Lexus responded

Jacob, it's great to know that Steve was able to help you secure a good deal at Westside Lexus. We appreciate your positive feedback and look forward to assisting you in the future!

April 30, 2024

Incredible experience hands down the best auto purchase I ever made. Incredible people throughout this dealership made this process very easy and enjoyable. More

by jborowski1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaxon Borowski
Apr 30, 2024 -

Westside Lexus responded

Thanks for the glowing review, jborowski1! We're delighted to know that your car buying experience at Westside Lexus was top-notch. Enjoy your new ride!

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