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Westside Lexus
Houston, TX
7,119 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,119 reviews
May 05, 2021
Professional experience, gave me what I want in 1 hr drive out , Kim did amazing job to help me get what I want , I was glad that I went there . drive out , Kim did amazing job to help me get what I want , I was glad that I went there . More
by moalsady8585
Verified CustomerEmployees Worked With
Kim Jessee
May 05, 2021
Beautiful dealership. The receptionist/technical assistant was very nice. There was an unpleasant smell. (Fuel, gasoline) Mike Shafer was not nice. Alex Owens was nice, but he wasn’t very clear answ assistant was very nice. There was an unpleasant smell. (Fuel, gasoline) Mike Shafer was not nice. Alex Owens was nice, but he wasn’t very clear answering questions about the car I bought. More
by Rosana
May 04, 2021
I have never experienced such a high level of customer service and professionalism. I would highly recommend West Side Lexus to all my family, friends and colleagues. service and professionalism. I would highly recommend West Side Lexus to all my family, friends and colleagues. More
by Tania.impastato
May 04, 2021
We have taken our SUV's to Westside Lexus for many years. They are the best in the business! They are kind, courteous and always professional. They are the best in the business! They are kind, courteous and always professional. More
by Starphysix
May 03, 2021
When I came in to test drive IS 350, the car with the configuration that I prefer was sold. Edwar did a great job find another configuration that I also like. I decided to purchase the car that day. configuration that I prefer was sold. Edwar did a great job find another configuration that I also like. I decided to purchase the car that day. More
by YT
Employees Worked With
May 03, 2021
I have used Westside Lexus for all my cars and they always stay focused on making sure everything is done to my expectation and convenience always stay focused on making sure everything is done to my expectation and convenience More
by bbeathard1
May 03, 2021
We had a wonderful experience purchasing our new car. The process was in a timely manner. Everyone was extremely helpful and knowledgeable. It was great to have someone spend time with us going over all feat process was in a timely manner. Everyone was extremely helpful and knowledgeable. It was great to have someone spend time with us going over all features of the car. More
by ahowardex
Employees Worked With
May 02, 2021
Kim Jesse was was responsive and great to work with! Have recommended him to my daughter who is about to be car shopping too! This was the easiest car buying experience I’ve ever had. recommended him to my daughter who is about to be car shopping too! This was the easiest car buying experience I’ve ever had. More
by jillcalzada
May 02, 2021
We were treated kindly and respectfully. The experience was pretty much painless. The car was very cleaned when picked up. Overall, 9 out of 10 on the overall experience. Lexus' car brand continues to o was pretty much painless. The car was very cleaned when picked up. Overall, 9 out of 10 on the overall experience. Lexus' car brand continues to outshine. More
by akburrell1956
Employees Worked With
May 02, 2021
I have always appreciated how I’m treated and the customer service at Westside Lexus. John Loving and Andrew Nagler are taking good care of me. customer service at Westside Lexus. John Loving and Andrew Nagler are taking good care of me. More
by BBAKE467
