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Westside Lexus
Houston, TX
7,119 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,119 reviews
May 08, 2021
Wonderful experience! Gonzo Jiminez and Mike Shafer were fabulous both were helpful and knowledgeable in every way! This is our third purchase from Westside Lexus! Thank you fabulous both were helpful and knowledgeable in every way! This is our third purchase from Westside Lexus! Thank you More
by vaughanc1
Verified CustomerEmployees Worked With
Mike Shafer, Gonzo Jimenez
May 07, 2021
I am happy and satisfied with the Outstanding services by Mr Lauri and Mr Anil Sharma. A little disappointed though on the size of dvd installed. My expectation was the factory type dvd. Mr Lauri and Mr Anil Sharma. A little disappointed though on the size of dvd installed. My expectation was the factory type dvd. More
by EMERI
May 07, 2021
Worked to get me the car I wanted quickly and efficiently. Friendly service. Stayed late to close the deal. Good instruction on using the car efficiently. Friendly service. Stayed late to close the deal. Good instruction on using the car More
by WMorgan686
Employees Worked With
May 07, 2021
I love my used vehicle and although it was wholesale only with no warranty, we still had some unforeseen issues to be resolved. Westside did the right thing and I thank them and especially our sales person, with no warranty, we still had some unforeseen issues to be resolved. Westside did the right thing and I thank them and especially our sales person, Chong, who was friendly, responsive, and knowledgeable. I felt a little intimidated by her superiors, but Chong made it work. Don’t let her language fool you. She gets it done. More
by david_ginger_petter
May 06, 2021
I had the absolute best experience with Westside Lexus! Every single person was kind, knowledgeable, and never put any pressure on anyone! I would definitely recommend them to a friend. Every single person was kind, knowledgeable, and never put any pressure on anyone! I would definitely recommend them to a friend. More
by brookewilby
Employees Worked With
May 06, 2021
Great customer service. Edwar was able to help us got the car we wanted in a timely matter. Always a great time here at Westside! car we wanted in a timely matter. Always a great time here at Westside! More
by Karennguyen2310
May 06, 2021
I purchased this car without seeing it in person because of the trust I have in West Side Lexus. All of the staff I dealt with were extraordinarily professional. Judy, Mary Margaret and Gonzo have my full of the trust I have in West Side Lexus. All of the staff I dealt with were extraordinarily professional. Judy, Mary Margaret and Gonzo have my full faith. They were wonderful to work with. I am very pleased with my car and overall experience. More
by GARY87
May 05, 2021
This is our second vehicle with Mike. He was excellent to work with. Everyone in the auto industry should be like Mike. I have shared his contact info with many. work with. Everyone in the auto industry should be like Mike. I have shared his contact info with many. More
by adudley
May 05, 2021
Alex Owens was very professional and knowledgeable. His salesmanship was excellent. He took the time to show me how the apple app worked in the car salesmanship was excellent. He took the time to show me how the apple app worked in the car More
by dpshearer0
