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Westside Lexus
Houston, TX
6,695 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,695 reviews
May 24, 2024
Very nice and clean Tim G very knowledgeable and patient as well as friendly. Easy process patient as well as friendly. Easy process More
by sruss001
Verified CustomerEmployees Worked With
May 24, 2024
Everyone was very nice and helpful. I definitely recommend them for a good car buying experience. I definitely recommend them for a good car buying experience. More
by LAURA
Employees Worked With
May 23, 2024
Mr. Keener is a great salesman. He kept us informed right from the start to the very end. If I ever buy another car from Lexus, he will be the first that I call to see if he still works there. Mr. Keen right from the start to the very end. If I ever buy another car from Lexus, he will be the first that I call to see if he still works there. Mr. Keener was very nice and answered all of our questions that we had. Westside Lexus is a state-of-the-art place; everyone is very nice and attentive. They explained everything to us and offered us to come back if we needed any more help with our vehicle. They made us feel welcome. More
by verafthomas
May 23, 2024
Our salesperson was very nice and answered all our questions. She made the process as simple as possible. questions. She made the process as simple as possible. More
by ericartt
May 23, 2024
I was able to settle the deal before I arrived! Joey was awesome! Best experience! Joey was awesome! Best experience! More
by shibu0712
Employees Worked With
May 23, 2024
Merrell was amazing which made the entire process painless. I was in & out within 3 hours. Highly recommend Merrell & Westside Lexus painless. I was in & out within 3 hours. Highly recommend Merrell & Westside Lexus More
by loril1125
May 23, 2024
Edwar Guerrero made the process of buying a car easy and pleasant. Hour and a half, in and out. pleasant. Hour and a half, in and out. More
by ddaniel1
Employees Worked With
May 22, 2024
Very clean and very professional staff. Explanation of purchasing and financing is very clear. Vehicle technical detailing is excellent Explanation of purchasing and financing is very clear. Vehicle technical detailing is excellent More
by srikar.chakravarthy
May 22, 2024
Exceptional service throughout the entire car buying experience. Merrell was very patient and James provided all options to us. It didn't feel like they were trying to sell us a car. It felt like the experience. Merrell was very patient and James provided all options to us. It didn't feel like they were trying to sell us a car. It felt like they were helping us to make the best decision. I will be a returning customer. Thank you all. More
by kavonyoung
May 21, 2024
Deal was fair process including the finance depattment was fast with no haggling or pressure was fast with no haggling or pressure More
by DSCHORSCH7
