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Westside Lexus

Houston, TX

4.8
7,093 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,099 reviews

May 29, 2021

My experience at Westside Lexus was excellent. My salesman was very helpful and informative, without being pushy at all ! Everyone was friendly and polite while I was purchasing a car. More

by Barbaraaldridge814
Recommend Dealer
Yes
Employees Worked With
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Jessee
Jun 01, 2021 -

Westside Lexus responded

Barbara - thank you for shopping at Westside Lexus. It is our goal to deliver a seamless and enjoyable experience and I am glad that came through to you!

May 28, 2021

Very good dealer. Sale person Hai Do was very caring and taking good care of customer to get a desired car that I needed. A relaxing place with many collections of new car available. More

by Chuong Nguyen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Homer Hsu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hai Do
May 28, 2021 -

Westside Lexus responded

Chuong, thank you for leaving us your kind feedback and five stars! We're delighted to hear that you were pleased with our selection, and we're glad Hai went out of his way to help you find the right car for your needs. Safe travels, and we hope to see you again soon! - the Westside Lexus team

May 28, 2021

My experience was amazing from start to end , Catalina was very helpful and she was very nice , I will be sending all my family and friends to her , she make me fell like I was at home :) More

by escovareva12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Catalina Kurdiyeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Westside Lexus responded

This glowing feedback about Catalina makes our day and we will be sure to pass along your appreciation to her! Thank you for trusting Westside Lexus with your business, we hope to see you again down the road. Enjoy the ride in your new car!

May 28, 2021

Great experience, clear, accurate and honest communication from beginning to the end! Doug is very knowledgeable and very professional, I will be a repeat customer! More

by kev1802011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2021 -

Westside Lexus responded

Thank you for the stellar review and positive comments about Doug! We agree and feel lucky to have him on the Westside Lexus team. We're grateful for your business and look forward to working with you again down the road!

May 28, 2021

Lauren and Gonzo are great! Gonzo gave me a Lexus Lauren and Gonzo are great! Gonzo gave me a Lexus experience and Lauren was able to assist me with pricing! Appreciate all your help and look forwar More

by QAZAITM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Goldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gonzo Jimenez
May 28, 2021 -

Westside Lexus responded

Thank you for the terrific review and recommendation! It is truly our pleasure to assist you. We appreciate you doing business with our team and hope to see you again down the road! - the Westside Lexus team

May 28, 2021

Came in to look around for a used car. David drove me around discussing vehicles. The car we were driving in ended up being the car I bought. Really nice. David is great. More

by jrs020
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Westside Lexus responded

We are thrilled that you had a great experience working with David! We pride ourselves on making sure our guests are well informed and confident in the vehicles they go home in. All of us at Westside Lexus appreciate your business and hope to see you next time. Take care and enjoy your new ride!

May 28, 2021

We had 5 dealerships scheduled over 2 days and only made it to Westside. Dallas took great care of us. She was so kind, helpful and knowledgeable especially when it came to all the fancy tech in the vehic More

by The Grays
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dallas Chamberlain
May 28, 2021 -

Westside Lexus responded

Congratulations on your new Lexus UX! We are thrilled that Dallas welcomed you and your family into our dealership and made sure you went home in a car that is right for you. We are grateful you chose us at Westside Lexus to help with your car purchase and we hope to see you again next time. Enjoy the ride!

May 28, 2021

Great sales team, listened to my asks, needs. They were great on their research, answered my questions, worked with us and came up with my wish More

by debhodge53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Margolis
May 28, 2021 -

Westside Lexus responded

Thank you for the great review, Deb! We are thrilled to hear that you had such a successful purchase experience working with the Westside Lexus team. Drive safely, and we hope to see you back!

May 28, 2021

The sales and service are great at Westside Lexus. The new car was ready when promised and it was in perfect order. The service department was very helpful to get the lease car ready to turn in. . More

by granpafr7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilber Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Westside Lexus responded

Thank you for the superb review - we're so glad the team here at Westside Lexus could be of assistance! We appreciate you trusting us with your business and hope to have the opportunity to work with you again in the future. Safe travels and see you next time!

May 28, 2021

Great customer service. Knowledgeable salesman. Car was delivered when promised and detailed for us. Communicated to us during the search for the type of vehicle we were looking for. More

by JOHNBENA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Westside Lexus responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Westside Lexus, and we will certainly let our team know that you appreciate their help. We hope that you continue to enjoy your newly purchased vehicle!

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