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Westside Lexus

Houston, TX

4.8
6,590 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,590 reviews

April 20, 2021

This place treats you like a valued customer from the time you walk in. Even though I was buying a used Lexus, was treated royally. More

by Chris N
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Davis, Nam Pham
Apr 20, 2021 -

Westside Lexus responded

We're so proud to have earned your business, Chris! Welcome to the Westside Lexus family - we hope you're loving your new-to-you car!

April 20, 2021

I worked with Catalina after I had found a car I was interested in online. Westside Lexus’ website is easy to use and contained all the information I needed about the car I was looking at. When I arri More

by Sarah Natalie-Avila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catalina Kurdiyeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Westside Lexus responded

Thank you for the great review, Sarah! We appreciate your support and are thrilled to hear that Catalina went the extra mile to assist with your purchase. Drive safely in your new vehicle, and congratulations! We hope to see you back at Westside Lexus!

April 18, 2021

I was initially close to a deal at different dealership but I felt that I was treated much better at Westside Lexus. I was made to feel like a more valued customer by my sales person Catalina. I was very More

by drpyro02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Catalina Kurdiyeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Westside Lexus responded

It was so kind of you to share this feedback. We strive to deliver a seamless experience and to help shoppers find the best option and we're glad to hear that Catalina is doing her job right. On behalf of everyone at Westside Lexus, congrats and safe travels!

April 18, 2021

We have been a Westside Lexus customer continuously for over 15 years. We have always been taken care of by everyone. It is our go to dealership. More

by GGIBSON1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Westside Lexus responded

Thank you for trusting Westside Lexus with your business! We're proud to have earned your loyalty and we look forward to working with you next time!

April 18, 2021

First time at Westside Lexus and had a pleasant time. I had an appointment with Mark originally but he was busy so Edwar was quickly helped me started with all the process and got us the car we wanted! More

by Karennguyen2310
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwar Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Westside Lexus responded

Karen - thanks for visiting Westside Lexus. We are happy to hear that our team made the right impression and provided you with great service!

April 17, 2021

This was the easiest place for me to buy a car the staff and management were excellent !! They did such a good job that when my wife’s BMW lease is up we will get a Lexus for her based on Mark and Ben. More

by neil75219
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Westside Lexus responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that we have earned your returning business here at Westside Lexus, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

April 17, 2021

One of the Best car buying experiences of my life. Desmond exceeded all expectations. He continues to be very helpful after the sale. He and Nam put the customer first. More

by kimmytom
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Johnson, Nam Pham
Apr 20, 2021 -

Westside Lexus responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Desmond and Nam both took such good care of you here at Westside Lexus, and we will certainly let them know that you appreciate their help. We hope that you continue to enjoy your newly purchased vehicle!

April 17, 2021

Great experience at Westside. James Breaux and Dominic Thornton were great. They made my trade in easy and purchase very smooth. Thanks for all your help and would recommend them to anyone. More

by ERICANDALEX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Breaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Westside Lexus responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that James and Dominic both took such good care of you here at Westside Lexus, and we will certainly let them know that you appreciate their help. We hope that you continue to enjoy your newly purchased vehicle!

April 17, 2021

Overall, I was pleased with the dealership, their experience and the many reasonable opportunities to purchase. Everyone was pleasant and professional and kind upon introduction. More

by JDGARCIA36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Catalina Kurdiyeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Westside Lexus responded

We are so glad to hear that you're satisfied with our service. Thank you so much for choosing Westside Lexus for this purchase! We hope that your new vehicle is treating you well.

April 16, 2021

Mrs Lee is amazing. She is dedicated and very helpful. Westside Lexus has excellent customer service. They treated me like a human even though I had credit challenges and its was late at night. My next ca More

by Edwardb25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Westside Lexus responded

Edward, thank you for taking the time to leave us a review! We are grateful that we got the opportunity to assist you here at Westside Lexus, and we will certainly pass along your kind words. We are proud that we earned your business, and we look forward to your next visit!

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